Connect Brevo and Zoho CRM to power AI-driven automation

No-code AI automation
Full audit trails and controls
SOC 2 and GDPR compliant
Easy visual workflow builder
9,000+ apps, 450+ AI tools
Free tier available

Choose a Trigger

Choose an Action

Launch your first automated workflow

Start with a template that brings Brevo and Zoho CRM together. Build enterprise-grade automation in minutes.

Our most popular template

Add new Brevo contacts to a specific list and create Zoho CRM module entries
Premium
Details
Try it
Brevo + Zoho CRM
Create or update Zoho CRM module entries when new campaign statuses occur in Brevo
Premium
Details
Try it
Brevo + Zoho CRM
Update Zoho CRM module entries with new or updated Brevo contacts
Premium
Details
Try it
Brevo + Zoho CRM
Create or update Zoho CRM module entries for new and updated Brevo contacts
Premium
Details
Try it
Brevo + Zoho CRM
Create Zoho CRM module entries from new or updated Brevo contacts
Premium
Details
Try it
Brevo + Zoho CRM
Send transactional emails via Brevo for updated module entries in Zoho CRM
Premium
Details
Try it
Zoho CRM + Brevo

Add new Brevo contacts to a specific list and create Zoho CRM module entries

Details

Try it

Brevo + Zoho CRM

Create or update Zoho CRM module entries when new campaign statuses occur in Brevo

Details

Try it

Brevo + Zoho CRM

Update Zoho CRM module entries with new or updated Brevo contacts

Details

Try it

Brevo + Zoho CRM

Create or update Zoho CRM module entries for new and updated Brevo contacts

Details

Try it

Brevo + Zoho CRM

Create Zoho CRM module entries from new or updated Brevo contacts

Details

Try it

Brevo + Zoho CRM

Send transactional emails via Brevo for updated module entries in Zoho CRM

Details

Try it

Zoho CRM + Brevo

Create and send transactional emails in Brevo for new Zoho CRM contacts
Premium
Details
Try it
Zoho CRM + Brevo
Add or update Brevo contacts for new or updated leads in Zoho CRM
Premium
Details
Try it
Zoho CRM + Brevo

Top companies trust Zapier to automate work that solves their unique business problems—no coding required.

How Zapier works

Zapier makes it easy to integrate Brevo with Zoho CRM - no code necessary. See how you can get setup in minutes.

100%

Help

1. Choose trigger event

2. Choose action

1. Select the event

Setup

Test

App

Trigger event

Choose a trigger event

Choose a trigger

A trigger is the event that starts your Zap—like a "New Campaign Status" from Brevo.

Add your action

An action happens after the trigger—such as "Add Attachment" in Zoho CRM.

You’re connected!

Zapier seamlessly connects Brevo and Zoho CRM, automating your workflow.

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

- Campaign Status
  Required
Trigger
Polling
Try It
Company Added
Triggers when a company is created in Brevo.
Trigger
Polling
Try It
Contact Added
Triggers when a Brevo contact is added.
Trigger
Polling
Try It
- Description of the webhook to be displayed in Brevo
- Return all contact data
Trigger
Instant
Try It
Deal Added
Triggers when a deal is created in Brevo.
Trigger
Polling
Try It

Deal Updated
Triggers when a deal is updated in Brevo.
Trigger
Polling
Try It
- Description of the webhook to be displayed in Brevo
- Return all contact data
Trigger
Instant
Try It

- Description of the webhook to be displayed in Brevo
- Return all contact data
Trigger
Instant
Try It
- Description of the webhook to be displayed in Brevo
- Return all contact data
Trigger
Instant
Try It
- Update if the company already exist
  Required
- Company name or ID
  Required
- Use Category IDs for Attributes
Action
Write
- Company name or ID
  Required
Action
Write
- Contact Identifier Type
  Required
- Contact Identifier
Action
Write
- Deal name or ID
  Required
Action
Write
- Event name
  Required
- Contact Identifier Type
  Required
- Contact Identifier
  Required
- Event properties
Action
Write
- Record type
  Required
Action
Write
- Sender Name
  Required
- Test Mobile Number
  Required
- Recipient Mobile Number
  Required
- Message Content
  Required
- Tag(s)
- Unicode Content
- Message Prefix
Action
Write
- Stop on error
  Required
- HTTP Method
  Required
- URL
  Required
- Query string parameters
- Additional request headers
- Body
Action
Write
New Lead
Triggers when a new lead is created. If you are on a paid plan for the Zoho CRM then it is advisable to use New Module Entry (Instant) trigger.
Trigger
Polling
Try It
New or Updated Contact
Triggers when a new contact is added or modified in Zoho. If you are on a paid plan for the Zoho CRM then it is advisable to use New/Updated Module Entry (Instant) trigger.
Trigger
Polling
Try It
- Module
  Required
Trigger
Instant
Try It
- Module
  Required
Trigger
Instant
Try It
- Module
  Required
- Entry ID
  Required
- Tags
  Required
Action
Write
- Module
  Required
- Layout
  Required
- Trigger
Action
Write
- Module
  Required
- Entry ID
  Required
- Related Module
  Required
- Related Entry ID
  Required
Action
Write
- Stop on error
  Required
- HTTP Method
  Required
- URL
  Required
- Query string parameters
- Additional request headers
- Body
Action
Write
- Module
  Required
- Field name
  Required
- Value
  Required
- Optional_copy
- Field name 2
- Value 2
Action
Search

- Description of the webhook to be displayed in Brevo
- Return all contact data
Trigger
Instant
Try It
Company Updated
Triggers when a company is updated in Brevo.
Trigger
Polling
Try It
- Description of the webhook to be displayed in Brevo
- List Name
  Required
- Return all contact data
Trigger
Instant
Try It
- Description of the webhook to be displayed in Brevo
Trigger
Instant
Try It
Deal Stage Updated
Triggers when a deal's stage is updated in Brevo.
Trigger
Polling
Try It
- Description of the webhook to be displayed in Brevo
- Return all contact data
Trigger
Instant
Try It
- Description of the webhook to be displayed in Brevo
- Return all contact data
Trigger
Instant
Try It
- Description of the webhook to be displayed in Brevo
- Return all contact data
Trigger
Instant
Try It
- Update if Contact Exists
  Required
- Email
- Mobile number of contact (SMS)
- Email Blacklisted
- SMS Blacklisted
- Lists
- Lists Update Type
- Attributes (Deprecated)
- Treat values as category ID for attributes of type `category`
Action
Write
- Company Name or ID
  Required
Action
Write
- Update if Contact Exists
  Required
- Contact Identifier Type
  Required
- Email
- Mobile number of contact (SMS)
- Whatsapp number of contact
- External identifier of contact
- Brevo contact ID (update only)
- Email Blacklisted
- SMS Blacklisted
- Lists
- Lists Update Type
- Treat Category Values as IDs for Category type Contact Attributes
Action
Write
- Update if the deal already exist
  Required
- Deal name or ID
  Required
- Use Category IDs for Attributes
- Deal Pipeline
  Required
- Deal Stage
  Required
Action
Write
- Deal name or ID
  Required
Action
Write
- Record type
  Required
Action
Write
- To
  Required
- Cc
- Bcc
- Sender Name
- Sender Email
  Required
- Reply to Name
- Reply to Email
  Required
- Subject
  Required
- HTML Content
- Text Content
- Attachments Url
- Attachment Files
- Tags
Action
Write
- Email of contact
  Required
- Lists to unsubscribe
  Required
Action
Write
New Contact
Triggers when a new contact is created. If you are on a paid plan for the Zoho CRM then it is advisable to use New Module Entry (Instant) trigger.
Trigger
Polling
Try It
- Module
  Required
Trigger
Instant
Try It
New or Updated Lead
Triggers when a new lead is added or modified in Zoho. If you are on a paid plan for the Zoho CRM then it is advisable to use New/Updated Module Entry (Instant) trigger.
Trigger
Polling
Try It
New User
Triggers when a new active user is added to your Zoho CRM account.
Trigger
Polling
Try It
- Module
  Required
- Entry ID
  Required
- File name
- Attchment File
  Required
Action
Write
- Lead
  Required
- Notify lead owner
- Notify new entity owner
- Account ID
- Overwrite
- Contact ID
- Assign to
- Move Attachments to
- Create a new deal
- Contact Tags
- Account Tags
- Deal Tags
Action
Write
- Module
  Required
- Layout
  Required
- Entry ID
  Required
- Trigger
Action
Write
- Module
  Required
- Layout
  Required
- Trigger
- duplicate check fields
Action
Write
- Module
  Required
- Field name
  Required
- Value
  Required
- Optional_copy
- Field name 2
- Value 2
Action
Search
- Module
  Required
- Field name
  Required
- Value
  Required
- Optional_copy
- Field name 2
- Value 2
- Layout
  Required
- Trigger
Action
Search or write

For AI agents & developers

Use Brevo and Zoho CRM with AI agents and code

Beyond Zap workflows. Call Brevo and Zoho CRM actions directly from your AI client or your codebase, using the same 9,000+ app integrations Zapier already runs.

No code

Connect via Zapier MCP

Expose Brevo and Zoho CRM actions as tools in any MCP client. Authenticate once, then call them in natural language.

Example actions on this page

(Deprecated) Add or Update Contact
Add Attachment

Works with

Claude · ChatGPT · Cursor · any MCP-compatible client

Connect Zapier MCP

Typescript

Call from code with the Zapier SDK

Trigger Brevo and Zoho CRM actions from backend services, scripts, or agent code.

Install

# TypeScript / Node
npm install @zapier/zapier-sdk

Run an action

import { createZapierSdk } from '@zapier/zapier-sdk';

const zapier = createZapierSdk();
await zapier.runAction({ /* brevo / zoho-crm action */ });

Run the SDK docs

There is no Python package yet. SDK is TypeScript-only (@zapier/zapier-sdk). The MCP server URL is personal to your account; get it at zapier.com/mcp.

Zapier is the automation platform of choice for 87% of Forbes Cloud 100 companies in 2023

G2 Badge - Most Implementable - Winter 2024

G2 Badge - Leader Mid-Market - Winter 2024

93%

Customers who say using Zapier has made them better at their job

25m

Customers have created over 25 million Zaps on the platform

6 mins

The average user takes less than 6 minutes to set up a Zap

Connect Brevo and Zoho CRM to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

Automate your lead management and improve conversions

With Zapier, you can automate every part of your lead funnel and give yourself the best chance at converting leads. Automate everything from lead capture to outreach to reporting—and close more deals as a result.

Create more impactful campaigns with automation

Measuring campaign performance across platforms can get chaotic. Plus, digging up the right metrics costs you precious time and effort. With Zapier, you can create a centralized view of your performance, skillfully manage your lists, and ensure your campaigns drive ROI across the business.

Provide world-class support with a little help from automation

Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.

Automate your way to actionable, up-to-date data

The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.

Resolve incidents faster with automation

Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.

Learn how to automate Brevo on the Zapier blog

Learn how to automate Zoho CRM on the Zapier blog

Make work flow with AI

Level up your Brevo to Zoho CRM integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.

Learn about AI automation

Frequently Asked Questions about Brevo + Zoho CRM integrations

New to automation with Zapier? You're not alone. Here are some answers to common questions about how Zapier works with Brevo and Zoho CRM

How can I integrate Brevo with Zoho CRM?

You can integrate Brevo with Zoho CRM using our platform by creating a 'zap' where you can select triggers and actions between the two applications. You'll need to set up authentication for both Brevo and Zoho CRM to allow data flow.

What triggers are available when integrating Brevo with Zoho CRM?

Triggers available include when a new contact is added in Zoho CRM or when an email campaign is sent in Brevo. These triggers help automate responses or data sharing between platforms.

What actions can be performed in Zoho CRM based on triggers from Brevo?

Actions that can be performed include creating or updating contacts, adding notes, or scheduling tasks. These are automated responses originating from specific triggers in the Brevo system.

Do I need technical skills to set up the integration between Brevo and Zoho CRM?

No, you don't need technical skills. Our platform provides an intuitive setup process that guides you step-by-step through connecting your accounts and setting up triggers and actions without any coding required.

Can I customize the data fields when syncing contacts between Brevo and Zoho CRM?

Yes, you have the flexibility to map custom fields from Brevo to corresponding fields in Zoho CRM, ensuring that all relevant data is accurately transferred according to your needs.

How often does data sync occur between Brevo and Zoho CRM?

Data synchronization usually occurs instantly as triggers are activated. However, there may be slight delays based on your specific setup configurations or network conditions.

What should I do if I encounter an issue during the integration process?

If you encounter any issues during integration, our support team is available to assist you. You can check our troubleshooting guides or contact us directly for personalized help.

About Brevo

Brevo is the leading CRM suite designed to cultivate long-term customer relationships and help businesses grow.

Learn moreLearn moreHelpHelp

Related categories

Email Newsletters

About Zoho CRM

Zoho CRM is an AI-powered sales CRM that empowers teams to work together better and close more deals.

Learn moreLearn moreHelpHelp

Related categories

CRM (Customer Relationship Management)

Zoho

Similar apps

Pipedrive

CRM (Customer Relationship Management)

Insightly

CRM (Customer Relationship Management)

Zapier Forms

App Builder, CRM (Customer Relationship Management), Forms & Surveys, Zapier

Connect Brevo and Zoho CRM to power AI-driven automation

Launch your first automated workflow

Add new Brevo contacts to a specific list and create Zoho CRM module entries

Create or update Zoho CRM module entries when new campaign statuses occur in Brevo

Update Zoho CRM module entries with new or updated Brevo contacts

Create or update Zoho CRM module entries for new and updated Brevo contacts

Create Zoho CRM module entries from new or updated Brevo contacts

Send transactional emails via Brevo for updated module entries in Zoho CRM

Add new Brevo contacts to a specific list and create Zoho CRM module entries

Create or update Zoho CRM module entries when new campaign statuses occur in Brevo

Update Zoho CRM module entries with new or updated Brevo contacts

Create or update Zoho CRM module entries for new and updated Brevo contacts

Create Zoho CRM module entries from new or updated Brevo contacts

Send transactional emails via Brevo for updated module entries in Zoho CRM

Create and send transactional emails in Brevo for new Zoho CRM contacts

Add or update Brevo contacts for new or updated leads in Zoho CRM

Top companies trust Zapier to automate work that solves their unique business problems—no coding required.

How Zapier works

Choose a trigger

Add your action

You’re connected!

Supported triggers and actions

Use Brevo and Zoho CRM with AI agents and code

Connect via Zapier MCP

Call from code with the Zapier SDK

Zapier is the automation platform of choice for 87% of Forbes Cloud 100 companies in 2023

Connect Brevo and Zoho CRM to integrate crucial parts of your business

Automate your lead management and improve conversions

Create more impactful campaigns with automation

Provide world-class support with a little help from automation

Automate your way to actionable, up-to-date data

Resolve incidents faster with automation

Learn how to automate Brevo on the Zapier blog

5 ways to automate Brevo (formerly Sendinblue) with Zapier

Learn how to automate Zoho CRM on the Zapier blog

5 ways to use the Zapier Zoho CRM integration

Make work flow with AI

Frequently Asked Questions about Brevo + Zoho CRM integrations

Connect Brevo to Zoho CRM on the world's largest no-code automation platform