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Basecamp 3 + Freshservice

Create Freshservice tickets from new Basecamp 3 activities

Effortlessly stay on top of your Basecamp 3 activities and ensure timely resolutions with this seamless workflow. Whenever a new activity occurs in Basecamp 3, a ticket will be created in Freshservice, allowing your support team to address issues or inquiries promptly. Simplify your project management and improve customer satisfaction with this streamlined automation.

Effortlessly stay on top of your Basecamp 3 activities and ensure timely resolutions with this seamless workflow. Whenever a new activity occurs in Basecamp 3, a ticket will be created in Freshservice, allowing your support team to address issues or inquiries promptly. Simplify your project management and improve customer satisfaction with this streamlined automation.

  1. When this happens...
    Basecamp 3Basecamp 3
    New Activity

    Triggers when any activity happens in a basecamp.

    TriggerInstant
  2. automatically do this!
    FreshserviceFreshservice
    Create Ticket

    Create a ticket in Freshservice for your domain.

    ActionWrite
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Supported triggers and actions

What does this mean?
  • Basecamp 3 triggers, actions, and search

    New Account

    Triggers when a new basecamp account is created.

    Trigger
    Scheduled
    Try It
    • AccountRequired

    • ProjectRequired

    Trigger
    Instant
    Try It
    • AccountRequired

    • ProjectRequired

    • Message Board

    Trigger
    Instant
    Try It
    • AccountRequired

    • ProjectRequired

    • Types

    • Events

    Trigger
    Instant
    Try It
    • AccountRequired

    • ProjectRequired

    • FolderRequired

    • Sub Folder

    Trigger
    Scheduled
    Try It
    • AccountRequired

    • Project

    Trigger
    Scheduled
    Try It
    • AccountRequired

    • ProjectRequired

    • Schedule

    Trigger
    Instant
    Try It
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basecamp3 logo

About Basecamp 3

Basecamp’s unique blend of tools is everything any team needs to stay on the same page about whatever they’re working on.
Learn moreHelp

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  • Project Management

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freshservice logo

About Freshservice

Freshservice is an online, cloud-based IT Helpdesk which is ITIL ready.

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