Sending AskNicely NPS surveys at specific times in your customer lifecycle gives you measurable insight into how your customer base are feeling. Keeping an accurate gauge on how likely customers are to recommend you to a friend tells you how much business is likely to come from word of mouth referral and also how likely customers are to stay. By using this integration to send to HubSpot contacts as they are added to a chosen list, you can build whatever logic you need to send the survey within HubSpot and simply use the add to list step in a workflow to have Zapier send the survey.
Note: This flow will run every time a contact is added to the chosen list
How this HubSpot-AskNicely integration works
- A contact is added to your chosen list in HubSpot
- Zapier sends an AskNicely survey to the contact
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Triggers when a customer responds with a score or comment.
Add a new survey participant.
Triggers when a contact is added to the specified list. (Marketing Hub Starter plans and above)
Creates a new contact or updates an existing contact based on email address.
Triggers when a form is submitted.
Creates a new submission for a selected form.
Triggers when a new contact is created.
Adds a contact to a specific static list. (Marketing Hub Starter plans and above)
Triggers when a new article is added to your COS blog.
Add a person to AskNicely.