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Amazon Seller Central + Help Scout

Create new Help Scout conversations for every new order in Amazon Seller Central

Streamline your customer service with this efficient workflow between Amazon Seller Central and Help Scout. As soon as a new order comes in through Amazon Seller Central, the workflow promptly creates a conversation in Help Scout. This automation enables your customer support team to promptly address potential issues or queries, strengthening customer relations and enhancing service quality.

Streamline your customer service with this efficient workflow between Amazon Seller Central and Help Scout. As soon as a new order comes in through Amazon Seller Central, the workflow promptly creates a conversation in Help Scout. This automation enables your customer support team to promptly address potential issues or queries, strengthening customer relations and enhancing service quality.

  1. When this happens...
    Amazon Seller CentralAmazon Seller Central
    New Order

    Triggers when a new order is received.

    TriggerScheduled
  2. automatically do this!
    Help ScoutHelp Scout
    Create Conversation

    Creates conversation including tags and custom fields (only with Help Scout's Plus plan). Select mailbox to see custom fields.

    ActionWrite
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Supported triggers and actions

What does this mean?
    • Order Status

    Trigger
    Scheduled
    Try It
    • MailboxRequired

    • Assigned User

    • Tag

    • Status

    • Custom Fields

    Trigger
    Instant
    Try It
    • Conversation IDRequired

    • TextRequired

    • User

    Action
    Write
    • Api Docs Info

    • HTTP MethodRequired

    • URLRequired

    • Query String Parameters

    • Headers

    • Additional Request Headers

    • Body

    Action
    Write
    • MailboxRequired

    • Assigned User

    • Tag

    • Status

    • Custom Fields

    Trigger
    Instant
    Try It
    • MailboxRequired

    • Assigned User

    • Tag

    • Status

    • Custom Fields

    Trigger
    Instant
    Try It
    • SubjectRequired

    • MailboxRequired

    • Customer Label

    • Customer ID

    • Customer's Email

    • From User

    • Thread TypeRequired

    • TextRequired

    • StatusRequired

    • Assigned User

    • Tag

    • Cc

    • Bcc

    • Import OnlyRequired

    • Trigger Auto Reply

    Action
    Write
amazon-seller-central logo
amazon-seller-central logo

About Amazon Seller Central

Amazon Seller Central enables both individuals and businesses to sell their products and inventory on Amazon.com (US accounts only).
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Related categories

  • Amazon
  • eCommerce
help-scout logo

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