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Create features on Aha! From new incidents on Ivanti Service Manager

  1. When this happensStep 1: New Incident

  2. Then do thisStep 2: Create Feature

A support ticket many times turns out to be a request for a product feature. How can you have development pipeline updated with new customer requests? Turn on this Ivanti Service Manager - Aha! Integration and Zapier will route it for you, capturing the information from new incidents and adding it as a feature to Aha!

How this Ivanti Service Manager-Aha! integration works

  1. An incident is created on Ivanti Service Manager
  2. Zapier automatically creates an Aha! feature

Apps involved

  • Ivanti Service Manager
  • Aha!
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Connect Aha! + Ivanti Service Manager in Minutes

It's easy to connect Aha! + Ivanti Service Manager and requires absolutely zero coding experience—the only limit is your own imagination.

All Triggers & Actions

InstantNew Activity

Triggers when there is new activity.

Create Change Request

Creates a new change request.

Add Incident Note

Adds an incident note.

InstantNew Feature

Triggers when a feature is sent to Zapier by a user in Aha!

Create Incident

Creates a new incident.

Create Service Request

Creates a new service request.

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