Create features on Aha! From new incidents on Ivanti Service Manager
When this happensStep 1: New Incident
Then do thisStep 2: Create Feature
A support ticket many times turns out to be a request for a product feature. How can you have development pipeline updated with new customer requests? Turn on this Ivanti Service Manager - Aha! Integration and Zapier will route it for you, capturing the information from new incidents and adding it as a feature to Aha!
How this Ivanti Service Manager-Aha! integration works
- An incident is created on Ivanti Service Manager
- Zapier automatically creates an Aha! feature
- Ivanti Service Manager