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Create features on Aha! From new incidents on Ivanti Service Manager

  1. When this happensStep 1: New Incident

  2. Then do thisStep 2: Create Feature

A support ticket many times turns out to be a request for a product feature. How can you have development pipeline updated with new customer requests? Turn on this Ivanti Service Manager - Aha! Integration and Zapier will route it for you, capturing the information from new incidents and adding it as a feature to Aha!

How this Ivanti Service Manager-Aha! integration works

  1. An incident is created on Ivanti Service Manager
  2. Zapier automatically creates an Aha! feature

Apps involved

  • Ivanti Service Manager
  • Aha!
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Connect Aha! + Ivanti Service Manager in Minutes

It's easy to connect Aha! + Ivanti Service Manager and requires absolutely zero coding experience—the only limit is your own imagination.

All Triggers & Actions

New Activity

Triggers when there is new activity.

New Change Request

Triggers when an change request is created.

New Service Request

Triggers when an service request is created.

Create Incident

Creates a new incident.

Create Service Request

Creates a new service request.

New Feature

Triggers when a feature is sent to Zapier by a user in Aha!

New Incident

Triggers when an incident is created.

Create Change Request

Creates a new change request.

Add Incident Note

Adds an incident note.

Create Feature

Creates a new feature for a release.

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