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Aha! + Ivanti Service Manager

Create features on Aha! From new incidents on Ivanti Service Manager

A support ticket many times turns out to be a request for a product feature. How can you have development pipeline updated with new customer requests? Turn on this Ivanti Service Manager - Aha! Integration and Zapier will route it for you, capturing the information from new incidents and adding it as a feature to Aha!

A support ticket many times turns out to be a request for a product feature. How can you have development pipeline updated with new customer requests? Turn on this Ivanti Service Manager - Aha! Integration and Zapier will route it for you, capturing the information from new incidents and adding it as a feature to Aha!

  1. short arrow
    long arrow
    When this happens...
    Ivanti Service ManagerIvanti Service Manager
    New Incident

    Triggers when an incident is created.

    TriggerScheduled
  2. automatically do this!
    Aha!Aha!
    Create Feature

    Creates a new feature for a release.

    ActionWrite
Try this template

Supported triggers and actions

What does this mean?
aha logo

About Aha!

Aha! Roadmaps is the complete product management suite - set strategy, capture ideas, score features, and share visual plans. It includes Aha! Ideas Essentials for crowdsourcing feedback. More than 5,000 companies trust our cloud-based software to build lovable products and be happy doing it.

Related categories

  • Product Management

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About Ivanti Service Manager

Ivanti Service Manager is a native Cloud and On-Premise Service Management solution that transforms service and support teams, help desks and service desks from tactical service providers to strategic business enablers.

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