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ActiveCampaign + Help Scout

Create Help Scout conversations when tags get added or removed from ActiveCampaign contacts

Keep your customer service interactions seamless and updated with this automated workflow. Whenever tags are added or removed from a contact in ActiveCampaign, a new conversation is promptly initiated in Help Scout. This aids in maintaining up-to-date information across platforms, improving response times, and ensuring accurate customer service communication. Tailoring client conversations based on their profile updates has never been easier.

Keep your customer service interactions seamless and updated with this automated workflow. Whenever tags are added or removed from a contact in ActiveCampaign, a new conversation is promptly initiated in Help Scout. This aids in maintaining up-to-date information across platforms, improving response times, and ensuring accurate customer service communication. Tailoring client conversations based on their profile updates has never been easier.

  1. When this happens...
    ActiveCampaignActiveCampaign
    Tag Added or Removed From Contact

    Triggers when a a Tag is added or removed from a Contact

    TriggerInstant
  2. automatically do this!
    Help ScoutHelp Scout
    Create Conversation

    Creates conversation including tags and custom fields (only with Help Scout's Plus plan). Select mailbox to see custom fields.

    ActionWrite
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Supported triggers and actions

What does this mean?
    • Custom ObjectRequired

    • Trigger EventsRequired

    Trigger
    Instant
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    • Task Type (Optional)

    Trigger
    Instant
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  • ActiveCampaign triggers, actions, and search

    New Automation Webhook

    Triggers when an automation sends out webhook data. To add a webhook in ActiveCampaign, navigate to your Automations section, add or edit an automation, and create a new "Webhook" action.

    Trigger
    Instant
    Try It
    • ListRequired

    Trigger
    Instant
    Try It
    • Custom ObjectRequired

    Trigger
    Instant
    Try It
  • ActiveCampaign triggers, actions, and search

    New or Updated Account

    Triggers when a new account is added or an existing account's details are updated.

    Trigger
    Instant
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    • ListRequired

    Trigger
    Instant
    Try It
    • ListRequired

    Trigger
    Instant
    Try It
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About ActiveCampaign

ActiveCampaign is a customer experience automation (CXA) platform that helps businesses meaningfully engage customers. Access pre-built automations that combine transactional email and email marketing, marketing automation, ecommerce marketing, and CRM for powerful segmentation and personalization across social, email, messaging, chat, and text.
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Related categories

  • Marketing Automation

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