When this happens...
IntercomNew Conversation
Then do this...
AcceloCreate Request

Keeping track of what your customers say across different platforms can be hard to manage. Make your life easier with a little automation. Once it's active, if a new conversations occurs on Intercom, Zapier will automatically create a request for it in Accelo, keeping all of your teams and client databases updated and on the same page.

How this Intercom-Accelo integration works

  1. A new conversations takes place on Intercom
  2. Zapier automatically creates a request in Accelo

Apps Involved

  • Intercom
  • Accelo

Why Zapier?

Free

Get started for free—14 day trial of premium features and apps.

Easy

No coding required—automate any of 1,000+ apps in minutes.

Secure

Enterprise-level security—connect mission-critical apps.

It's easy to connect Accelo + Intercom and requires absolutely zero coding experience—the only limit is your own imagination.

When this happens...
then do this!
Accelo
Task Assigned

Triggers when a task is assigned.

Accelo
Create/Update Contact

Creates a new contact or updates a contact if it already exists.

Accelo
New Request

Triggers when a new request is created.

Accelo
Create Request

Creates a new request. If the request's contact does not exist, a new one will be created for you.

Intercom
New User

Triggers when a new user is created.

Accelo
Create Sale

Creates a new sale. If the sale's contact does not exist, a new one will be created for you.

Intercom
Lead Converted to User

Triggers when a lead converts to a user.

Intercom
Create/Update User

Update a user within Intercom given their e-mail address.

Intercom
New Conversation

Triggers when a new conversation is created by a user in Intercom.

Intercom
Update Company

Updates a company within Intercom. If you'd like to create a company, use this action in conjunction with a Find/Create step.

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Intercom is a fundamentally new way for internet businesses to communicate with customers, personally, at scale. It's a customer communication platform with a suite of integrated products for every team—including sales, marketing, product, and support. Intercom's products enable targeted communication with customers on your website, inside your web and mobile apps, and by email.