New to Twilio: Brand Your SMS Messages with Alphanumeric Sender IDs

Carlin Sack
Carlin Sack / August 31, 2016

When customers recognize the senders of messages and calls, they're more likely to engage. Now you can use Zapier to send Twilio messages that show your brand or business name as the sender, instead of a generic-looking phone number. Just sit back and watch engagement increase.

What's New with Twilio

New Options

  • When using the Call Phone and Send SMS Triggers, you can now set the sender ID as your business or brand.

Note: You can enter up to 11 characters using A-Z, a-z, 0-9 and spaces. You must enable with Twilio first and can only send to supported countries.

How to Automate Twilio with Zapier

  1. Make sure you have a Zapier account and a Twilio account.

  2. Try some pre-made Twilio integrations and learn more about how Twilio works with Zapier

  3. Check out our Twilio help documentation for details on connecting your account and setting up your first Zap

  4. Or login to build a custom workflow with Twilio and Zapier