Find Jira Users and Attach Them to Issues

Carlin Sack
Carlin Sack / April 22, 2016
Find Jira Users

Thanks to Zapier's new Search Actions feature—which acts like a search engine within a Zap—you can now use a Zap to search for Jira users. You can use data from one step in a Zap to power a dynamic search for Jira users later in the same Zap. The Zap will search all the names, emails, and usernames of Jira users associated with your account and find one that matches the search. Then the Jira user found from the search can be used in the next steps of that Zap, creating an automated chain of events.

For example, you can use the "Find Jira User" Search Action in a Zap that automatically creates Jira issues whenever a certain form is submitted. This Zap can help you gather product feedback from across your organization, without manually transferring data between platforms. Whenever a new form entry is created, the Zap will search for the form respondent as a user in Jira. Then the Zap will create an issue based on the feedback in the form and with the Jira user it just found as that issue's reporter or assignee.

Or you try out this new search capability by setting up a Zap that automatically creates Jira issues from new Slack messages. A Zap like this will help keep your team organized and ensure that random tasks discussed in Slack are recorded and exectued on.

If you manage other team members, this Multi-Step Zap will come in handy: it automatically creates a Jira issue every time you send a new email to someone. For example, if you send an email to a team member asking them to get the XYZ task in Jira done by the end of the week, this Zap will automatically create that request as a Jira issue, with you as the issue's reporter and the team member as the issue's assignee.

How To Use This Integration:

  1. Sign up for a Jira account, and also make sure you have a Zapier account.
  2. Connect your Jira account to Zapier.
  3. Check out pre-made Jira integrations.
  4. Or create your own from scratch in the Zap Editor.