Collect Customer Satisfaction Scores with Nicereply and Zapier

Alison Groves
Alison Groves / September 22, 2015

Feedback from customers is something we all need to improve our businesses, but might be one thing that is neglected in our processes. Making it easy to give you and your team honest feedback is where Nicereply comes in, with tools for acquiring customer satisfaction data, information on how you could improve, and Net Promoter Scores.

Now that Nicereply is integrated with Zapier, those customer satisfaction scores you recieve can be sent to over 500 different apps for better team communication. Send them to your team chat apps, archive them in a spreadsheet, or use them to create to-do's for anyone.

Check out a few different ways you can take advantage of Nicereply's Zapier integration:

How to Use This Integration

  1. Sign up for a Nicereply account, and also make sure you have a Zapier account.
  2. Connect your Nicereply account to Zapier.
  3. Check out pre-made Nicereply integrations.
  4. Or create your own from scratch in the Zap Editor.