New Integration: Streamline Your IT Workflows with ServiceNow

Deborah Tennen
Deborah Tennen / June 7, 2019
ServiceNow home page

ServiceNow specializes in IT services management (ITSM), IT operations management (ITOM), and IT business management (ITBM). Create, edit, view, and resolve service incidents and requests all from one central location. And the Connect Chat feature lets you chat in real-time with your colleagues, share files, and collaborate on tasks, allowing you to resolve incidents and fulfill requests more quickly. Plus, ServiceNow offers in-depth data analytics to track how efficient your workflows are, and you can create customized dashboards to help view the numbers that matter most to you.

And now ServiceNow connects with Zapier, making it easier than ever to automate your business workflows. You can connect ServiceNow to any of 1,500+ apps in your tech stack: Zapier can trigger events in other apps whenever a new record is created in ServiceNow. Or you can automatically update or create a record in ServiceNow whenever trigger events happen in the other apps you use most.

Here are just a few ways you can make the most of Zapier's ServiceNow integration:

  • Automatically create new records in ServiceNow whenever there are new issues in your repository tool.
  • Connect ServiceNow to Slack to make sure all stakeholders are always notified about important updates in ServiceNow.
  • Automatically create new records in ServiceNow via Chrome extension, email, or webhooks.

How to Automate ServiceNow with Zapier

  1. Sign up for a ServiceNow account, and make sure you have a Zapier account.

  2. Try some pre-made ServiceNow integrations, and learn more about how ServiceNow works with Zapier.

  3. Or log in and build a custom workflow with ServiceNow and Zapier.