New Integration: Streamline Your Help Desk Management with Jira Service Desk

Jira Service Desk is help desk software that enables support agents to receive, track, manage, and resolve requests from help seekers. Add Confluence to Jira Service Desk and make it easy for your customers to find the help they need with automated knowledge base suggestions. Connect your favorite asset management tool to reference, track, and tie requests with assets directly from Jira Service Desk. And if your software teams already use Jira Software, you can link IT tickets to the dev team's backlog. Your agents will get a simple queue, so they get the important things done first, and you can set up automations so your agents can focus on solving the important problems.

And now Jira Service Desk connects with Zapier, making it easier than ever to automate your help desk workflows. You can connect Jira Service Desk to any of 1,500+ apps in your tech stack: Zapier can automatically trigger workflows in other apps whenever a request is created or updated in Jira Service Desk. Or you can create a new request in Jira Service Desk whenever trigger events happen in the other apps you use most. Here are a just a few ways you can make the most of the new Jira Service Desk integration with Zapier:

• Automatically notify your team whenever there's a new or updated request in Jira Service desk.

• Connect Jira Service Desk to your project management tool to automatically create a task whenever there's a new or updated request.

• Automatically create new requests in Jira Service Desk whenever a form is submitted.

How to Automate Jira Service Desk with Zapier

1. Sign up for a Jira Service Desk account, and make sure you have a Zapier account.

2. Try some pre-made Jira Service Desk integrations, and learn more about how Jira Service Desk works with Zapier.

3. Or log in and build a custom workflow with Jira Service Desk and Zapier.

New to Zapier? It's a tool that helps anyone connect apps and automate workflows—without any complicated code. Sign up for free to use Jira Service Desk with Zapier.