New Integration: Collect, Analyze, and Respond to Customer Feedback with BirdEye

Toby Peterson
Toby Peterson / February 13, 2019
BirdEye home page

BirdEye, the leading customer experience and business reputation platform, enables businesses to request email or SMS feedback from their customers and leverage the positive feedback into a powerful marketing engine.

With BirdEye on your side, your business can found by search engines, accurately and up-to-date, across all of the major consumer sites. You can aggregate your reviews from over 150 review sites, and generate a steady flow of reviews from your customers, via mobile, check-in, SMS, and email campaign. Keep your finger on the pulse of customer feedback with real-time new review alerts via email or SMS text. Manage negative reviews with easy-to-use tools to address customer feedback quickly. And you can even generate and download ROI reports showing growth in reviews, ratings, traffic, and ROI to support business decisions.

And now BirdEye connects with Zapier, making it easier than ever to automate your customer feedback workflows. You can create new customers for a specified business in BirdEye whenever trigger events happen in the other apps you use most.

To connect BirdEye with 1,300+ other apps, including Google Sheets, Salesforce, and QuickBooks Online, head to BirdEye's Zapier integration page.

How to Automate BirdEye with Zapier

  1. Sign up for a BirdEye account, and make sure you have a Zapier account.

  2. Try some pre-made BirdEye integrations, and learn more about how BirdEye works with Zapier.

  3. Or log in and build a custom workflow with BirdEye and Zapier.