New Integration: Analyze Feedback and Improve Customer Relations with Callexa

Toby Peterson
Toby Peterson / August 23, 2018
Callexa home page

Callexa is a customer surveying platform that collects feedback based on the established Net Promoter® Score (NPS) system, then relays it to you for detailed insights into your customers' experiences. Customize the one-click survey template with personalized salutations and company branding, then distribute to your customers through an emailed or embedded link. Automate surveys to go out after sales, services, customer care actions, cancellations, or specified dates and times to boost response rates. Review real-time updates on customers' willingness to recommend your business to friends or colleagues, and organize responses in the central dashboard to help you evaluate your existing service and predict future customer needs.

And now that Callexa connects with Zapier, it's easier than ever to measure and analyze customer feedback. Zapier can automatically trigger workflows in other apps whenever a customer replies to a Callexa survey. Or you can automatically add recipients to a survey in Callexa whenever trigger events happen in the other apps you use most.

To connect Callexa with 1,300+ other apps, including Slack, Proposify, and Invoiced, head to Callexa's Zapier integration page.

How to Automate Callexa with Zapier

  1. Sign up for a Callexa account, and make sure you have a Zapier account.

  2. Try some pre-made Callexa integrations, and learn more about how Callexa works with Zapier.

  3. Or log in and build a custom workflow with Callexa and Zapier.