New Integration: Automate and Enhance Customer Support with Cayzu

Toby Peterson
Toby Peterson / September 11, 2018
Cayzu home page

Cayzu is a help desk software that provides you with a customizable, automated virtual help desk and a self-service interface to support your customers. Automatically convert emails into help desk tickets, and customize ticket fields to ensure that the right questions are being asked. Then merge multiple, related tickets, save internal notes, and populate to-do lists for increased efficiency, all while automating rules, workflows, and responses to speed up service times. You can even support multiple brands and products while retaining separate branding and domains for a seamless customer experience. The self-service portal allows customers to browse for answers, but also integrates with your help desk for real-time support. Plus, Cayzu provides you with analytics to track your busiest times, agent performance, and time spent on support requests so that you can make improvements.

Now Cayzu connects with Zapier, so it's easier than ever for you to automate your customer support services. Zapier can create a new support ticket in Cayzu whenever a trigger event happens in any of the other apps you use most.

To connect Cayzu with 1,000+ other apps, including ClickDesk, HubSpot, and Intercom, head to Cayzu's Zapier integration page.

How to Automate Cayzu with Zapier

  1. Sign up for a Cayzu account, and make sure you have a Zapier account.

  2. Try some pre-made Cayzu integrations, and learn more about how Cayzu works with Zapier.

  3. Or log in and build a custom workflow with Cayzu and Zapier.