New Integration: Obtain Valuable User Feedback Using Qualaroo

Emily Breuninger
Emily Breuninger / May 9, 2018

Obtaining and applying customer feedback can help you grow and expand your products and services. But how do you turn feedback into action?

Qualaroo provides you with tools to collect, analyze, and act upon customer feedback from your app or website. Begin by segmenting your users based on specific actions, behavior patterns, events, locations, browser cookies, or other data streamed from your applications. Ensure you're asking the right questions at the right time with targeted content. Then, engage users in a customized conversation with built-in branching intelligence. Once the feedback is collected, use Qualaroo's analysis tools—like keyword analysis and emotional scores—to make informed decisions regarding your customer experience.

Qualaroo now integrates with over 1,000 apps via Zapier, so you can programatically make decisions based on customer feedback and automate the whole process: send thank-you notes to customers who provided feedback, alert your team of feedback received, and more.

How Qualaroo Works with Zapier

Triggers

  • New Survey: Triggers when a survey is created.
  • New Response: Triggers when a survey receives a response.
  • Survey Deactivated: Triggers when a survey is deactivated.
  • Survey Activated: Triggers when a survey is activated.

Actions

  • Deactivate Survey: Deactivates a survey.
  • Activate Survey: Activates a survey.

Automation Inspiration

Get started with these sample Zaps:

Add Feedback to Your CRM

Get Alerted of New Feedback

How to Automate Qualaroo with Zapier

  1. Sign up for a Qualaroo account, and make sure you have a Zapier account.

  2. Try some pre-made Qualaroo integrations, and learn more about how Qualaroo works with Zapier.

  3. Check out our Qualaroo help documentation for details on connecting your account and setting up your first Zap.

  4. Or log in and build a custom workflow with Qualaroo and Zapier.