New Integration: Use Zonka Feedback to Gauge Customer Satisfaction in Real Time

Knowing how your customers feel about your brand is immensely valuable. Having information like your net promoter score and customer effort score at your fingertips is critical to determining areas where you can serve your customers better.

Zonka Feedback is a survey creation tool for collecting feedback and useful insights from your customers. You can use pre-made templates measure customer satisfaction with their CSAT score, customer loyalty with their NPS score, service quality with their customer effort score, and more. Then use advanced analytics and reporting to make real-time decisions.

Zonka Feedback now integrates with over 1,000 tools using Zapier. Whether you’re collecting feedback online or offline, the data collected can be seamlessly added to the other apps in your stack.

How Zonka Feedback Works with Zapier

Trigger

• New Survey Response: Trigger when a new response is received.

Automation Inspiration

Get started with these sample Zaps:

Add Survey Responses to Your CRM

Get Notified of New Survey Responses

How To Automate Zonka Feedback with Zapier

1. Sign up for a Zonka Feedback account, and make sure you have a Zapier account

2. Try some pre-made Zonka Feedback integrations and learn more about how Zonka Feedback works with Zapier

3. Check out our Zonka Feedback help documentation for details on connecting your account and setting up your first Zap

4. Or login and build a custom workflow with Zonka Feedback and Zapier

New to Zapier? It's a tool that helps anyone connect apps and automate workflows - without any complicated code. Sign up for free to use Zonka Feedback with Zapier.