New Integration: Use Instabot to Understand Your Users and Increase Retention

Matt Lukso
Matt Lukso / November 13, 2017

Wondering why users are dropping off before converting? You could spend hours analyzing customer data, or you could use a chatbot to ask in real-time while people are making decisions on your site or in your app.

Instabot is a conversion chatbot for websites and mobile apps. You can use Instabot to capture leads, collect user feedback, or help with basic support. The intuitive platform enables you to easily create, launch, and edit your chatbot on the fly, so you can be up and running quickly. Plus, Instabot uses machine learning to understand your users' needs, so you can increase conversions, decrease abandonment, and boost retention rates.

Now that Instabot integrates with Zapier and it’s 750+ apps, you can rope in any of your favorite tools into your chat workflow. Add users from Instabot conversations directly to your CRM for easy follow-up, or get real-time notifications to your team chat app when users are engaged in conversations. Improve your customer engagement by using the Instabot and Zapier integration.

How Instabot Works with Zapier


  • New User: Triggers when a new Instabot user is created.
  • New Engaged User: Triggers when a new user is engaged with specified conversations.

Automation Inspiration

Get started with these sample Zaps:

Add Contacts from Conversations to Your CRM

Track User Conversations

How To Automate Instabot With Zapier

  1. Sign up for a Instabot account, and make sure you have a Zapier account

  2. Try some pre-made Instabot integrations and learn more about how Instabot works with Zapier

  3. Check out our Instabot help documentation for details on connecting your account and setting up your first Zap

  4. Or login and build a custom workflow with Instabot and Zapier