New App: Personalize Customer Engagement Using Bonjoro's Custom Videos

Matt Lukso
Matt Lukso / September 12, 2017

Genuine customer engagement begins with treating your prospects like they’re more than just your next sales.

With Bonjoro, you can establish a human connection with your customers by sending personalized videos directly to their inbox. These videos, referred to as “Bonjoros," put a face to your brand and demonstrate how important the relationship is to you. Bonjoro makes the process straightforward and scalable. You record personal videos using the mobile app, add a message, then send it your customers. Afterward, you can track message opens, views, and clicks to measure the effectiveness and success of your campaigns.

Through Bonjoro's integration with Zapier and its 750+ apps, you can connect customers from any of your team’s tools by automatically looping them into your Bonjoro outreach workflow. You can automatically queue up Bonjoro to-do’s for new eCommerce customers, track and share Bonjoro video engagement on your team’s chat app, or reach out to prospects through your CRM the moment they interact with your Bonjoro videos.

How Bonjoro Works with Zapier


  • Bonjoro Reaction: Triggered when a user reacts to a Bonjoro
  • Bonjoro Email Opened: Triggered when a Bonjoro email is opened
  • Bonjoro Watched: Triggered when a Bonjoro is watched
  • Bonjoro Sent: Triggered when a Bonjoro is sent by a team member
  • Bonjoro Shared: Triggered when a Bonjoro is shared on social media


  • Create Bonjoro: Creates a Bonjoro task. To complete it, record a video message using the Bonjoro platform

Automation Inspiration

Get started with these sample Zaps:

Queue Up Bonjoros for New Customers

Track Customer Engagement

How To Automate Bonjoro with Zapier

  1. Sign up for a Bonjoro account, and make sure you have a Zapier account

  2. Try some pre-made Bonjoro integrations and learn more about how Bonjoro works with Zapier

  3. Check out our Bonjoro help documentation for details on connecting your account and setting up your first Zap

  4. Or login and build a custom workflow with Bonjoro and Zapier