Articles tagged "Information technology"

The best screen sharing software in 2023

Screen sharing makes collaboration and support as visual and interactive as it would be in person.

How to automatically create new OpsGenie alerts

Use these Zapier workflows to spend less time creating alerts in OpsGenie and more time resolving them.

What is infrastructure management?

In business, infrastructure refers to all of the technological components that make up a company's information technology (IT) systems.

What is ITSM? IT service management, explained

ITSM (or information technology service management) is an approach to delivering IT services to customers—in most cases, other employees in the same business. Here's how it works.

Systems management 101: An ultimate guide

Systems management refers to the processes by which an IT team maintains essential technical and network operations of an organization or data center.

3 ways to automate Freshservice

Freshservice helps IT pros solve issues quickly. With automation, you can create workflows that help you get even more from your ITSM.

Webhook vs. API: differences (and when to use each)

Webhooks and APIs make sharing data between apps possible. APIs only send data upon the user's request, whereas webhooks automatically respond to events.

5 ways to automate server monitoring

Learn how to use automation to support your IT team and help them manage downtime and outages.

4 ways to automate Productboard

With automation, you can build seamless product management systems to ensure you're getting the most out of your tech stack.

The 5 best email hosting services for business in 2022

Email is the hub of almost every business. It's the easiest way to communicate, both internally and externally. It's where you get your most important notifications. And it gives you storage space for archiving critical information and shared files.