Be the first to hear about the best apps, in-depth productivity guides and tips to grow your business.

As featured on LifeHacker, TechCrunch, TheNextWeb and The Wall Street Journal.

What Readers Are Saying

"You guys are absolutely killing it on this blog."
Kyle Zeller
Kyle Zeller, Founder of CaseRails
"I like Zapier but the Zapier Blog is winning my heart fast, too."
Grace AC
Grace AC, Founder of Prelude Hosting
"So. Much. Fantastic info in this post."
Chris Scott
Chris Scott, Founder of Preveal
"One of the best I've seen in 2014 for the SMB software world."
Massimo Arrigoni
Massimo Arrigoni, CEO of MailUp

Awards

Top 5 most saved article on the internet, 2014
Top 25 most upvoted marketing article, 2014

The Beginner's Guide to Customer Support Language: How to Always Say the Right Thing

Len Markidan / July 20, 2015

This research originally appeared on the Groove blog. It's been republished here with their permission.

Late last year, Facebook changed the "Hide/Mark as spam" option to "I don't want to see this."

FB spam

The result?

A 58% increase in the number of people who would provide feedback on ...

The Surprising Way One Startup Increased Email Click-Through Rates By 300%

Kristen Craft / March 27, 2014

In the early days of Wistia, we shied away from using video in our marketing efforts. We were self-conscious about being on camera, worried we’d end up looking too scrappy (read: small or even unprofessional). We also didn’t know what kind of information to put into a video ...

How Contactually Keeps Up With Competitors Using Zapier

Wade Foster / August 6, 2012

This following is a guest post by Tony Cappaert. Tony is the Co-Founder at Contactually, a personal assistant that helps you stay connected with your top contacts. He leads up all marketing and business development for Contactually, and was previous a PM on the adCenter team at Microsoft. He loves ...