Loading

Chad Keck

Chad Keck is the co-founder and CEO of Promoter.io.

Chad's articles

Business tips
Net Promoter Score: A guide to NPS
Customer experience feels like such a fuzzy thing to measure. How can you get a metric that accurately reflects people's loyalty to your brand? The answer: NPS, the Net Promoter Score.
By Chad Keck

•

9 min read
Business tips
Net Promoter Score: A brief guide to NPS
Customer experience feels like such a fuzzy thing to measure. How can you get a metric that accurately reflects people's loyalty to your brand? The answer: NPS, the Net Promoter Score.
By Chad Keck

•

7 min read

Most recent articles

Automate your work with Zapier

Get productivity tips delivered straight to your inbox

We’ll email you 1-3 times per week—and never share your information.

Improve your productivity automatically. Use Zapier to get your apps working together.

See how Zapier works

A Zap with the trigger 'When I get a new lead from Facebook,' and the action 'Notify my team in Slack'