Zendesk + Levity
Tag, summarize, and get suggested replies for new Zendesk tickets with Levity
When a new Zendesk ticket is created, Levity assigns it a tag based on its content, creates a summary for the rep, and adds a comment suggesting a personalized reply.
When a new Zendesk ticket is created, Levity assigns it a tag based on its content, creates a summary for the rep, and adds a comment suggesting a personalized reply.
- When this happens...
- automatically do this...Text Classification
Perform Text Classification
- then do this...
- then do this...Text Summarization
Summarize your text using AI
- then do this!
- Free forever for core features
- 14 day trial for premium features & apps
Select AI BlockRequired
Input text for classificationRequired
Select AI BlockRequired
What do you want to generate?Required
Select AI Block
Input Text for ExtractionRequired
Select AI BlockRequired
Text to be SummarizedRequired
About Zendesk
Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.
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Customer SupportAbout Levity
Levity lets you build and integrate custom AI for classifying, summarising or generating text. You can also extract information as well!