Vonage Voice API + Zendesk
Create Vonage Voice Text to Speech calls with notifications of new Zendesk tickets
Want to know when a ticket breaches the SLA, or have some VIP customers that need quick responses? This integration will automatically call you via Vonage Voice API with the details of the Zendesk ticket whenever a ticket is added to a specific view.
Want to know when a ticket breaches the SLA, or have some VIP customers that need quick responses? This integration will automatically call you via Vonage Voice API with the details of the Zendesk ticket whenever a ticket is added to a specific view.
- When this happens...New Ticket
Triggers when a new ticket is added to a view.
- automatically do this!Create Text to Speech Call
Creates a call and reads a message
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About Vonage Voice API
The Vonage Voice API (formerly Nexmo) allows you to make and receive calls with text-to-speech, audio playback, and forwarding.
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About Zendesk
Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.
