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Twist + Zendesk

Twist + Zendesk

Twist + Zendesk integrations

Send Twist messages for new Zendesk tickets

Alert your team about new customer support tickets by sending them messages in your team chat tool. Use this Zap to automatically post messages in Twist whenever new tickets are created in Zendesk. Instead of switching between tools all day long, your team can keep an eye on the ticket queue without navigating away from Twist.

  1. When this happens...
    New Ticket in View
    New Ticket in View
    New Ticket in ViewTriggers when a new ticket is added to a view.
  2. automatically do this!
    Post Message
    Post Message
    Post MessagePost a message to a conversation you choose.
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More things you can do with Zendesk and Twist

Discover other triggers and actions you can use with Zendesk and Twist

  • Zendesk triggers, actions, and search
    New Group

    Triggers when a new group is created.

    Trigger
    Polling
    Try It
    • View
      Required
    Trigger
    Polling
    Try It
    • Tags
    Trigger
    Instant
    Try It
    • Who can view suspended tickets
    Trigger
    Polling
    Try It
    • Tags
      Required
    Trigger
    Polling
    Try It
    • Organization
    Trigger
    Polling
    Try It
    • Ticket (Required for non-admins)
    Trigger
    Polling
    Try It
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About Twist
Twist keeps your conversations on-topic and in one place. For teams who want to make work calmer, more organized, and more productive.
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zendesk logo
About Zendesk
Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.
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