Alert your team about new customer support tickets by sending them messages in your team chat tool. Use this Zap to automatically post messages in Twist whenever new tickets are created in Zendesk. Instead of switching between tools all day long, your team can keep an eye on the ticket queue without navigating away from Twist.
How this Zendesk-Twist integration works
- A new ticket is created in Zendesk
- Zapier creates a message in Twist
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Triggers when a new thread is added to a channel.
Post a comment to a thread you choose.
Triggers when a new comment is added in a thread.
Post a message to a conversation you choose.
Triggers when a new message is added anywhere inside a conversation.
Post a thread to a channel you choose.
Triggers when a new user is created.
Attach a file to an existing ticket.
Triggers when a new ticket is added to a view.
Create a new user.