Send Twist messages for new Zendesk tickets
When this happensStep 1: New Ticket
Then do thisStep 2: Post Message
Alert your team about new customer support tickets by sending them messages in your team chat tool. Use this Zap to automatically post messages in Twist whenever new tickets are created in Zendesk. Instead of switching between tools all day long, your team can keep an eye on the ticket queue without navigating away from Twist.
How this Zendesk-Twist integration works
- A new ticket is created in Zendesk
- Zapier creates a message in Twist