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AskNicely + Slack

Send Slack messages when new AskNicely responses are created

Keep your teammates in the loop when new survey responses are received from customers. Use this Zap to automatically send Slack messages when new AskNicely responses are created. That way, teammates can take immediate action if a customer has negative feedback or an urgent concern.

Keep your teammates in the loop when new survey responses are received from customers. Use this Zap to automatically send Slack messages when new AskNicely responses are created. That way, teammates can take immediate action if a customer has negative feedback or an urgent concern.

  1. When this happens...
    AskNicelyAskNicely
    New Response

    Triggers when a customer responds with a score or comment.

    TriggerInstant
  2. automatically do this!
    SlackSlack
    Send Channel Message

    Triggers when a new message is posted to a specific #channel you choose.

    ActionWrite
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Supported triggers and actions

What does this mean?
  • AskNicely triggers, actions, and search

    New Response

    Triggers when a customer responds with a score or comment.

    Trigger
    Instant
    Try It
    • EmailRequired

    • Name

    • Delay Minutes

    • Segment

    Action
    Write
    • Include Alias

    Trigger
    Instant
    Try It
    • EmailRequired

    • Name

    • Segment

    Action
    Write
    • Trigger for Bot Messages?

    Trigger
    Instant
    Try It
    • ChannelRequired

    • Trigger for Bot Messages?

    Trigger
    Instant
    Try It
    • Channel

    • User Name

    • Shared

    Trigger
    Instant
    Try It
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About AskNicely

AskNicely is a simple way to measure and improve customer happiness using the Net Promoter Score® (NPS) framework.
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Related categories

  • Forms & Surveys

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