Sharetribe + Zendesk

Sharetribe + Zendesk integrations

Manage new Sharetribe transaction events by creating tickets in Zendesk

Effortlessly manage your customer service process with this convenient workflow. When a transaction event occurs in Sharetribe, a corresponding ticket is created in Zendesk. This seamless integration ensures your customer support team remains up-to-date with all transactional activities, enabling them to provide efficient and timely support for all customer inquiries. A perfect solution for businesses aiming to streamline their customer service operations and improve customer satisfaction.

When this happens...
Transaction EventsTriggers when a transaction related event occurs in your marketplace.
TriggerPolling
automatically do this!
Create TicketTriggers when a new ticket is added (Zendesk may take an hour to make tickets available via their API with this trigger).
ActionWrite

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More things you can do with Sharetribe and Zendesk

Discover other triggers and actions you can use with Sharetribe and Zendesk

- Event type
  Required
Trigger
Polling
Try It
- Event type
  Required
Trigger
Polling
Try It
- User ID
  Required
- Expand the response to return the full resource?
Action
Write
- Listing ID
  Required
- Expand the response to return the full resource?
Action
Write
- User ID
  Required
- Permission to view listings
- Permission to post listings
- Permission to initiate transactions
- Expand the response to return the full resource?
Action
Write

- Transaction ID
  Required
- Included relationships
Action
Search
New Group
Triggers when a new group is created.
Trigger
Polling
Try It

- View
  Required
Trigger
Polling
Try It
- Tags
Trigger
Instant
Try It
- Who can view suspended tickets
Trigger
Polling
Try It
- Organization
Trigger
Polling
Try It
New User
Triggers when a new user is created.
Trigger
Polling
Try It
- User
  Required
- user_delete_copy
- Permanent Deletion
- user_delete_test_copy
Action
Write
- Ticket
  Required
- Tags
  Required
Action
Write
- Ticket
  Required
- Comment
  Required
- Comment format
- Should the comment be public?
- File
  Required
Action
Write
- Ticket
  Required
- Tags
  Required
Action
Write
- Ticket
  Required
- Subject
- Assignee
- Group
- New status
- New Comment to add to the Ticket
- New Comment format
- Should the new Comment be public?
- Tags
- Additional Tags
- Remove Tags
- Type
- Priority
- Submitter
- Brand
- External ID
- Requester
- Sharing Agreements
- Ticket form
- Collaborators
- Collaborator Emails
- Email CC
- Attachment
Action
Write
- Name
  Required
- Email
- Details
- Notes
- Phone
- Tags
- Role
- Organization
- External_id
- Verified
Action
Write
- Query
  Required
Action
Search
- Info
- Type
Action
Search
- Ticket_id
  Required
Action
Search
- Query
  Required
Action
Search
- Query
  Required
- Name
  Required
- Email
- Details
- Notes
- Phone
- Tags
- Role
- Organization
- External_id
- Verified
Action
Search or write

- Event type
  Required
Trigger
Polling
Try It
- Listing ID
  Required
- Expand the response to return the full resource?
Action
Write
- Listing ID
  Required
- Expand the response to return the full resource?
Action
Write
- Transaction ID
  Required
- Transition name
  Required
- Expand the response to return the full resource?
Action
Write
- Listing ID
  Required
- Included relationships
Action
Search
- User ID
  Required
- Included relationships
Action
Search
- Tags
  Required
Trigger
Polling
Try It
- Organization
Trigger
Polling
Try It
New Organization
Triggers when a new organization is created.
Trigger
Polling
Try It
- Ticket (Required for non-admins)
Trigger
Polling
Try It
- Important
- View
  Required
Trigger
Polling
Try It
New View
Triggers when a new view is created.
Trigger
Polling
Try It
- Name
  Required
- Details
- Notes
- Tags
- Domain_names
- External_id
- Group_id
- Shared_tickets
- Shared_comments
Action
Write
- Subject
  Required
- Assignee
- Collaborators
- Collaborator Emails
- Group
- Requester Name
- Requester Email
- First Comment/Description format
- First Comment/Description
  Required
- Should the first Comment be public?
- Tags
- Status
- Type
- Priority
- Submitter
- Ticket form
- Sharing Agreements
- Brand
- External ID
- Email CC
- Attachment
Action
Write
- Ticket
  Required
- Comment body
- Comment format
- Should the Comment be public?
Action
Write
- Organization
  Required
- Name
- Details
- Notes
- Tags
- Domain_names
- External_id
- Shared_tickets
- Shared_comments
Action
Write
- User
  Required
- Name
- Email
- Details
- Notes
- Phone
- Tags
- Role
- Organization
- External_id
- Verified
Action
Write
- Stop on error
  Required
- HTTP Method
  Required
- URL
  Required
- Query string parameters
- Additional request headers
- Body
Action
Write
- Ticket_id
  Required
Action
Search
- Query
  Required
Action
Search
- Query
  Required
Action
Search
- Query
  Required
- Name
  Required
- Details
- Notes
- Tags
- Domain_names
- External_id
- Group_id
- Shared_tickets
- Shared_comments
Action
Search or write

About Sharetribe

Sharetribe allows you to create, launch and run an online marketplace without coding and extend it infinitely with custom code.

Learn moreLearn moreHelpHelp

Related categories

eCommerce

About Zendesk

Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.

Learn moreLearn moreHelpHelp

Related categories

Customer Support

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Related Zap Templates

Create Zendesk tickets from new Sharetribe listing events

Manage new Sharetribe events by creating corresponding tickets in Zendesk