Triggers when a message is sent.

Adds space tag

Creates or updates a Contact. Leave the contact field empty if you want to store an empty value or remain the existing value. It is highly recommended to add a delay before executing a new action after creating a new contact, as processing time is required.

Deletes space tag

Sends a message to a Contact.

Updates Contact Field(s) of a Contact. Leave the contact field empty if you want to remain the existing value.

Updates the status of a conversation.

Updates space tag

Return all the Closing Notes of a Workspace.

Return all the users of a Workspace.

Find connected Channels of a Contact.

Finds a specific Contact Field.

Finds a specific user by identifier.

Triggers when a new tag is added to a ticket.

Triggers when a new ticket is created. Optionally select an organization.

Triggers when there is activity (an audit) on a specific ticket. Non-admins can only watch one ticket at a time.

Triggers when a ticket is updated in the selected view.

Create a new organization.

Create a new ticket.

Add a Comment to an existing Ticket.

Update an existing organization.

Update an existing user.

This is an advanced action which makes a raw HTTP request that includes this integration's authentication.

Finds all comments on a ticket.

Finds an existing group.

Finds an existing organization.

Finds a organization, or creates one if none are found.

Adds a comment to a conversation.

Adds Tag(s) for a Contact

Deletes a Contact.

Removes Tag(s) for a Contact

Unassign contact lifecycle stage.

Updates the assignee of a conversation.

Update contact lifecycle stage.

Return all the channels of a Workspace.

Return all the Custom Fields of a Workspace.

Finds a specific Contact by identifier.

Finds a specific message by identifier.

Return multiple Contacts that matches with the search condition.

Triggers when a new ticket is added to a view.

Triggers when a one or more tags are added to a user.

Triggers when a new suspended ticket is created in Zendesk. Note: Suspended tickets are automatically deleted after 14 days.

Triggers when an existing ticket is updated.

Deletes the user and associated records from the account.

Remove one or more tags from an existing ticket.

Attach a file to an existing ticket.

Add one or more tags to an existing ticket.

Update an existing ticket status or add comments.

Create a new user.

Finds an existing agent.

Finds existing tickets. Returns multiple results as individual items.

Finds the latest comment on a ticket.

Finds an existing user.

Finds a user, or creates one if none are found.