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respond.io + Zendesk

Create Zendesk tickets when contacts are updated in respond.io

Stay updated on your customer interactions using this workflow. When there's an update to a contact's profile in respond.io, it prompts the creation of a new ticket in Zendesk. This automation not only ensures every update is monitored but also allows for immediate action, thereby enhancing your customer service experience. Use this to ensure consistent communication and quicker response times with your contacts.

Stay updated on your customer interactions using this workflow. When there's an update to a contact's profile in respond.io, it prompts the creation of a new ticket in Zendesk. This automation not only ensures every update is monitored but also allows for immediate action, thereby enhancing your customer service experience. Use this to ensure consistent communication and quicker response times with your contacts.

  1. When this happens...
    respond.iorespond.io
    Contact Updated

    Triggers when any Contact Fields of a Contact are updated.

    TriggerInstant
  2. automatically do this!
    ZendeskZendesk
    Create Ticket

    Triggers when a new ticket is added (Zendesk may take an hour to make tickets available via their API with this trigger).

    ActionWrite
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Supported triggers and actions

What does this mean?
  • respond.io triggers, actions, and search

    Contact Assignee Updated

    Triggers when the assignee of a Contact is updated.

    Trigger
    Instant
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    • Contact Field Type

    Trigger
    Instant
    Try It
    • Source of the Event

    Trigger
    Instant
    Try It
  • respond.io triggers, actions, and search

    Contact Tag Updated

    Triggers when Tag(s) are removed or added on a Contact.

    Trigger
    Instant
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    • Source of the Event

    Trigger
    Instant
    Try It
  • respond.io triggers, actions, and search

    New Comment

    Triggers when a new comment is posted to a conversation.

    Trigger
    Instant
    Try It
    • Message Type

    Trigger
    Instant
    Try It
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respondio logo

About respond.io

respond.io unifies customer communication across instant messaging, web chat, and email for organizations that market, sell, and support.
Learn moreHelp

Related categories

  • CRM (Customer Relationship Management)

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zendesk logo
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About Zendesk

Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.

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