If customers initial a support request using live chat, you may want to create a ticket in Zendesk while you troubleshoot the issue. This Zapier automation will create a new ticket in Zendesk from a live chat conversation in Pure Chat.
How It Works
- A chat is completed in Pure Chat
- Zapier creates a new ticket in Zendesk
What You Need
- Pure Chat account
- Zendesk account
Get started for free—14 day trial of premium features and apps.
No coding required—automate any of 1,500+ apps in minutes.
Enterprise-level security—connect mission-critical apps.
It's easy to connect Pure Chat + Zendesk and requires absolutely zero coding experience—the only limit is your own imagination.
Triggers whenever a website visitor initiates a new chat request.
Attach a file to an existing ticket.
Triggers when a live chat conversation ends.
Create a new user.
Triggers when a new email address is collected by Pure Chat.
Create a new ticket.
Triggers when a new user is created.
Create a new organization.
Triggers when a new ticket is added to a view.
Update an existing user.