When this happens...
Pure ChatFinished Chat
Then do this...
ZendeskCreate Ticket

If customers initial a support request using live chat, you may want to create a ticket in Zendesk while you troubleshoot the issue. This Zapier automation will create a new ticket in Zendesk from a live chat conversation in Pure Chat.

How It Works

  1. A chat is completed in Pure Chat
  2. Zapier creates a new ticket in Zendesk

What You Need

  • Pure Chat account
  • Zendesk account
Premium
Zendesk is a Premium integration on Zapier.

Why Zapier?

Free

Get started for free—14 day trial of premium features and apps.

Easy

No coding required—automate any of 1,000+ apps in minutes.

Secure

Enterprise-level security—connect mission-critical apps.

It's easy to connect Pure Chat + Zendesk and requires absolutely zero coding experience—the only limit is your own imagination.

When this happens...
then do this!
Pure Chat
New Chat Request

Triggers whenever a website visitor initiates a new chat request.

Zendesk
Attach File to Ticket

Attach a file to an existing ticket.

Pure Chat
Finished Chat

Triggers when a live chat conversation ends.

Zendesk
Create User

Create a new user.

Pure Chat
New Contact Email Collected

Triggers when a new email address is collected by Pure Chat.

Zendesk
Create Ticket

Create a new ticket.

Zendesk
New User

Triggers when a new user is created.

Zendesk
Create Organization

Create a new organization.

Zendesk
New Ticket

Triggers when a new ticket is added to a view.

Zendesk
Update User

Update an existing user.

Use our free platform to build a single Zapier integration and instantly connect your app with 1,000+ others.

Become a Zapier Integration Partner

Generate more leads and drive sales with Pure Chat. Add live chat software to your website to engage visitors and customers! Get started in 3 mins today for free!

Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.