Connect Phone.com to MyCase and automate any workflow

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1. Choose a Trigger

An event that starts an automation

2. Choose an Action

The event an automation performs after it's triggered

Endless possibilities

Top companies trust Zapier to automate work that solves their unique business problems—no coding required.

How Zapier works

Zapier makes it easy to integrate Phone.com with MyCase - no code necessary. See how you can get setup in minutes.

Select a trigger from Phone.com

A trigger is an event that starts your Zap and runs the workflow. For example, with Phone.com, a trigger could be "Call Completed."

A trigger is the event that kicks off your automated workflow.

Setup an action from MyCase

An action is what takes place after the automation is triggered. For example, with MyCase, the action could be "Create Call."

An action is the event that your automated workflow performs when triggered.

That’s it! You just connected Phone.com to MyCase

With Zapier, it’s never been easier to connect your apps together and automate your most tedious work. Save hours every month.

Triggers and actions are the main components of every automated workflow.

Connect Phone.com and MyCase to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

Automate your lead management and improve conversions

With Zapier, you can automate every part of your lead funnel and give yourself the best chance at converting leads. Automate everything from lead capture to outreach to reporting—and close more deals as a result.

An illustration representing how to automate lead management with Zapier.

Connect Phone.com and MyCase to unlock the power of automation

With Zapier's 7,000 integrations, you can unify your tools within a connected system to improve your team's efficiency and deepen their impact.

Choose a Trigger

Start here

Choose an Action

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

Call Completed
Triggers when an inbound or outbound call is terminated on your Phone.com account.
Trigger
Instant
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New Call
Triggers when a new inbound or outbound call is initiated on your Phone.com account.
Trigger
Instant
Try It
New Call Recording
Triggers when a new call recording is created on your Phone.com account.
Trigger
Instant
Try It
- Extension
Trigger
Instant
Try It
- Leg A Phone Number
  Required
- Private Call To Leg A
- Caller ID For Leg A
- Extension
  Required
- Leg B Phone Number
- Caller ID For Leg B
Action
Write

- From
  Required
- To
  Required
- Text
  Required
Action
Write
- Extension
- Contact Group
- Name
- Phone
Action
Search

- Action
  Required
Trigger
Instant
Try It
- Action
  Required
Trigger
Instant
Try It
- Called_at
  Required
- Caller_phone_number
  Required
- Message
  Required
- Resolved
  Required
- Call_type
- Call_for
  Required
- Caller
  Required
Action
Write
- MyCase Case To Update
  Required
- Name
- Case_number
- Opened_date
- Case Stage
- Practice Area
- Description
- Sol_date
- Status
- Billing_contact
- People
- Companies
- Staff
Action
Write
- Email
- Name
- Website
- Line 1
- Line 2
- City
- State
- ZIP Code
- Country
- Main_phone_number
- Fax
- Notes
- Cases
- People
Action
Write
- Name
- Parent_type
  Required
- Field_type
  Required
Action
Write
- Name
- Description
- Start
  Required
- End
  Required
- All_day
- Private
- Location
- Case
- Required_staff
  Required
- Optional_staff
Action
Write
- Email
- First Name
- Middle_initial
- Last Name
- Line 1
- Line 2
- City
- State
- ZIP Code
- Country
- Cell_phone_number
- Work_phone_number
- Home Phone Number
- Lead_details
- Birthdate
- Drivers_license_number
- Drivers_license_state
- Referral_source_reference
- Referred_by
Action
Write
- Type
  Required
- Subject
  Required
- Note
  Required
- Date
  Required
Action
Write
- Email
- First Name
- Middle Name
- Last Name
- Line 1
- Line 2
- City
- State
- ZIP Code
- Country
- Cell_phone_number
- Work_phone_number
- Home Phone Number
- Notes
- Birthdate
- Cases
Action
Write
- Name
Action
Write
- Activity_name
  Required
- Description
- Entry_date
  Required
- Billable
  Required
- Flat_fee
- Rate
  Required
- Hours
  Required
- Case
- Staff
Action
Write
- Type
  Required
- Search Value
  Required
Action
Search
- Type
  Required
- Search Value
  Required
Action
Search
- Type
  Required
- Search Value
  Required
Action
Search
- Type
  Required
- Search Value
  Required
Action
Search
- Type
  Required
- Search Value
  Required
Action
Search
- Type
  Required
- Search Value
  Required
- Name
Action
Search or write
- Type
  Required
- Search Value
  Required
- Name
- Address Line 1
- Address Line 2
- City
- State
- Zip Code
- Country
Action
Search or write
- Type
  Required
- Search Value
  Required
- Name
Action
Search or write

New Call Log Record
Triggers when a new log entry is created for a call. Note: Multiple log entries can be created for each call.
Trigger
Instant
Try It
Call Status Updated
Triggers when an inbound or outbound call's status was updated.
Trigger
Instant
Try It
- Extension
Trigger
Instant
Try It
New Voicemail
Triggers when a new voicemail is created on your Phone.com account.
Trigger
Instant
Try It
- Extension
- Contact Group
- Prefix
- First Name
- Middle Name
- Last Name
- Suffix
- Phonetic First Name
- Phonetic Middle Name
- Phonetic Last Name
- Nickname
- Company Name
- Department
- Job Title
- Email
- Alternative Email
- Business Phone Number
- Home Phone Number
- Mobile Phone Number
- Fax
- Business Address: Street address
- Business Address: City
- Business Address: State
- Business Address: Zip
- Business Address: Country
- Home Address: Street address
- Home Address: City
- Home Address: State
- Home Address: Zip
- Home Address: Country
Action
Write
- Call UUID
Action
Search
- Action
  Required
Trigger
Instant
Try It
- Action
  Required
Trigger
Instant
Try It
- Action
  Required
Trigger
Instant
Try It
- Name
- Case_number
- Opened_date
- Case Stage
- Practice Area
- Description
- Sol_date
- Status
- Billing_contact
- People
- Companies
- Staff
Action
Write
- Name
Action
Write
- MyCase Case To Update
  Required
- Email
- Name
- Website
- Line 1
- Line 2
- City
- State
- ZIP Code
- Country
- Main_phone_number
- Fax
- Notes
- Cases
- People
Action
Write
- Type
  Required
- Name
- Path
  Required
- Document
  Required
- Description
- Assigned_date
Action
Write
- Activity_name
  Required
- Description
- Entry_date
  Required
- Billable
  Required
- Cost
  Required
- Units
  Required
- Case
- Staff
Action
Write
- Name
- Address Line 1
- Address Line 2
- City
- State
- Zip Code
- Country
Action
Write
- MyCase Case To Update
  Required
- Email
- First Name
- Middle Name
- Last Name
- Line 1
- Line 2
- City
- State
- ZIP Code
- Country
- Cell_phone_number
- Work_phone_number
- Home Phone Number
- Notes
- Birthdate
- Cases
Action
Write
- Name
Action
Write
- Name
- Description
- Priority
- Due_date
- Completed
- Case
- Staff
Action
Write
- Api_docs_info
- HTTP Method
  Required
- URL
  Required
- Query String Parameters
- Headers
- Additional Request Headers
- Body
Action
Write
- Type
  Required
- Search Value
  Required
Action
Search
- Type
  Required
- Search Value
  Required
Action
Search
- Type
  Required
- Search Value
  Required
Action
Search
- Type
  Required
- Search Value
  Required
Action
Search
- Type
  Required
- Search Value
  Required
- Name
- Case_number
- Opened_date
- Case Stage
- Practice Area
- Description
- Sol_date
- Status
- Billing_contact
- People
- Companies
- Staff
Action
Search or write
- Type
  Required
- Search Value
  Required
- Email
- Name
- Website
- Line 1
- Line 2
- City
- State
- ZIP Code
- Country
- Main_phone_number
- Fax
- Notes
- Cases
- People
Action
Search or write
- Type
  Required
- Search Value
  Required
- Email
- First Name
- Middle Name
- Last Name
- Line 1
- Line 2
- City
- State
- ZIP Code
- Country
- Cell_phone_number
- Work_phone_number
- Home Phone Number
- Notes
- Birthdate
- Cases
Action
Search or write
- Type
  Required
- Search Value
  Required
- Name
Action
Search or write

About Phone.com

Phone.com app allows you to send and receive SMS, integrate CRM, get events on calls and call logs and generate calls.

Help

Related categories

Phone & SMS

About MyCase

MyCase is legal case management software for unparalleled productivity.

Learn more Help

Related categories

Productivity

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Connect Phone.com to MyCase and automate any workflow

Top companies trust Zapier to automate work that solves their unique business problems—no coding required.

How Zapier works

Select a trigger from Phone.com

Setup an action from MyCase

That’s it! You just connected Phone.com to MyCase

Connect Phone.com and MyCase to integrate crucial parts of your business

Automate your lead management and improve conversions

Connect Phone.com and MyCase to unlock the power of automation

Supported triggers and actions

Join millions worldwide who automate their work using Zapier

PRODUCTS

CAPABILITIES

By team

By app

By use case

Connect @media (min-width: 1024px){.css-1vk2mvk{display:inline-block;}}Phone.com to MyCase and automate any workflow

How Zapier works

Select a trigger from Phone.com

Setup an action from MyCase

That’s it! You just connected Phone.com to MyCase

Connect Phone.com and MyCase to integrate crucial parts of your business

Automate your lead management and improve conversions

Connect Phone.com and MyCase to unlock the power of automation

Supported triggers and actions

Join millions worldwide who automate their work using Zapier

Connect Phone.com to MyCase and automate any workflow