Connect Pendo Feedback and Azure DevOps to unlock the power of automation

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How Zapier works

Zapier makes it easy to integrate Pendo Feedback with Azure DevOps - no code necessary. See how you can get setup in minutes.

Select a trigger from Pendo Feedback

A trigger is an event that starts your Zap and runs the workflow. For example, with Pendo Feedback, a trigger could be "New Comment on Request."
A trigger is the event that kicks off your automated workflow.

Setup an action from Azure DevOps

An action is what takes place after the automation is triggered. For example, with Azure DevOps, the action could be "Trigger Build."
An action is the event that your automated workflow performs when triggered.

That’s it! You just connected Pendo Feedback to Azure DevOps

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Triggers and actions are the main components of every automated workflow.

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Customers have created over 25 million Zaps on the platform

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The average user takes less than 6 minutes to set up a Zap

Make work flow with AI

Level up your Pendo Feedback to Azure DevOps integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.
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Frequently Asked Questions about Pendo Feedback + Azure DevOps integrations

New to automation with Zapier? You're not alone. Here are some answers to common questions about how Zapier works with Pendo Feedback and Azure DevOps

What is required to integrate Pendo Feedback with Azure DevOps?

To integrate Pendo Feedback with Azure DevOps, you'll need access to both your Pendo and Azure DevOps accounts. Make sure you have the necessary permissions in both platforms to set up integrations and manage work items.

How can I create a work item in Azure DevOps when feedback is submitted in Pendo?

You can set up a trigger that listens for new feedback submissions in Pendo. When triggered, this can automatically create a new work item in Azure DevOps, helping ensure that incoming user feedback is tracked efficiently.

Can I update the status of an existing work item in Azure DevOps based on changes in Pendo Feedback?

Yes, we can configure actions that will update an existing work item’s status when specific changes or updates occur in your Pendo Feedback. This helps maintain synchronization between user feedback and task management workflows.

Is it possible to link multiple feedback items from Pendo to a single work item in Azure DevOps?

Currently, each feedback item from Pendo typically corresponds to its own separate work item in Azure DevOps. However, summaries or compilations of related feedback can be manually linked or referenced within a single work item's description.

How often does the integration sync data between Pendo Feedback and Azure DevOps?

The integration runs continuously, triggering actions as events occur, such as creating or updating items right after corresponding events happen in either platform.

What happens if there's an error during the integration process?

If there's an error during the integration process, detailed logs are typically generated which help diagnose issues. Error notifications might also be available to alert you of any integration failures so you can take corrective actions promptly.

Can I customize which fields are synced between Pendo Feedback and Azure DevOps?

Yes, it’s possible to customize field mapping when setting up the integration. You can choose which information should be transferred between systems ensuring relevant data consistency across platforms.

Connect Pendo Feedback and Azure DevOps to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

Automate your lead management and improve conversions

With Zapier, you can automate every part of your lead funnel and give yourself the best chance at converting leads. Automate everything from lead capture to outreach to reporting—and close more deals as a result.
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Create more impactful campaigns with automation

Measuring campaign performance across platforms can get chaotic. Plus, digging up the right metrics costs you precious time and effort. With Zapier, you can create a centralized view of your performance, skillfully manage your lists, and ensure your campaigns drive ROI across the business.
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Provide world-class support with a little help from automation

Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.
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Automate your way to actionable, up-to-date data

The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.
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Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.
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Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

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About Pendo Feedback
Pendo Feedback is a platform that helps SaaS companies manage product feedback and requests from their customers and team.
Related categories
  • Product Management
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About Azure DevOps
Azure DevOps is where teams manage, develop, and deliver software in the cloud. Azure DevOps provides free, private Git project hosting for up to 5 users, project and test management tools, build and CI, and team collaboration. Connect using the development tools of your choice, including Visual Studio, Eclipse, Xcode, and more.
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