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PagerDuty + Threads

Start threads in Thread for new PagerDuty incidents

When an oncall incident is created, you'll want a place to record the steps to triage and resolve the incident, as well as hold a post-mortem to analyze the issue and mitigate similar instances from happening in the future. This Zap can help. Once it's active, this integration automatically starts a new thread in a chosen Thread forum to automatically kick-off the documentation and post-mortem process for any time an oncall incident is recorded in PagerDuty.

When an oncall incident is created, you'll want a place to record the steps to triage and resolve the incident, as well as hold a post-mortem to analyze the issue and mitigate similar instances from happening in the future. This Zap can help. Once it's active, this integration automatically starts a new thread in a chosen Thread forum to automatically kick-off the documentation and post-mortem process for any time an oncall incident is recorded in PagerDuty.

  1. When this happens...
    PagerDutyPagerDuty
    New or Updated Incident

    Triggers when new incidents are created, or when existing incidents change state.

    TriggerInstant
  2. automatically do this!
    ThreadsThreads
    Post Thread

    Posts a thread.

    ActionWrite
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Supported triggers and actions

What does this mean?
    • Event Type

    • Assigned To

    • Service IDRequired

    Trigger
    Instant
    Try It
    • Integration KeyRequired

    • Incident KeyRequired

    • Incident Key Filter Regex

    • Description

    Action
    Write
    • Api Docs Info

    • HTTP MethodRequired

    • URLRequired

    • Query String Parameters

    • Headers

    • Additional Request Headers

    • Body

    Action
    Write
  • Threads triggers, actions, and search

    Receive comment.created Messages

    Receive comment.created event messages

    Trigger
    Instant
    Try It
    • Integration KeyRequired

    • Incident KeyRequired

    • Incident Key Filter Regex

    • Description

    Action
    Write
    • Integration KeyRequired

    • DescriptionRequired

    • Incident Key

    • Incident Key Filter Regex

    • Source URL

    • Source Name

    Action
    Write
    • ScheduleRequired

    • Start TimeRequired

    • End TimeRequired

    Action
    Search
  • Threads triggers, actions, and search

    Receive thread.created Messages

    Receive thread.created event messages

    Trigger
    Instant
    Try It
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About PagerDuty

In an always-on world, teams trust PagerDuty to help them deliver a perfect digital experience to their customers, every time. PagerDuty is the central nervous system for a company's digital operations. PagerDuty identifies issues and opportunities in real time and brings together the right people to respond to problems faster and prevent them in the future. From digital disruptors to Fortune 500 companies, over 12,000 businesses rely on PagerDuty to help them continually improve their digital operations-so their teams can spend less time reacting to incidents and more time building for the future.
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Related categories

  • Server Monitoring

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About Threads

Threads is a modern forum for work designed to help teams inform, discuss, and make decisions at scale.

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