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MiiTel + Ivanti Service Desk Integrations

How to connect MiiTel + Ivanti Service Desk

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Supported triggers and actions

What does this mean?

    • Call id

      UUID call id generated by MiiTel.

    • Tenant id

    • Dial begin at

    • Call end at

    • Call type

    • From number

    • To number

    • Forwarded number

    • Contact person name

    • Account name

    Trigger
    Instant
    Try It

    • Video id

      UUID video id generated by MiiTel.

    • Tenant id

    • URL

    • Title

    • Video start at

    • Video end at

    • Speech recognition

      Result of speech recognition.

    Trigger
    Instant
    Try It

    • Request IDRequired

    • Note DetailsRequired

    Action
    Write

    • SummaryRequired

      The title of the Request

    • DescriptionRequired

      The Description of the Request

    • Requested ForRequired

      Who the Request is for

    • Requested By

      Who has made the Request

    Action
    Write

How MiiTel + Ivanti Service Desk Integrations Work

  1. Step 1: Authenticate MiiTel and Ivanti Service Desk.
    30 seconds
  2. Step 2: Pick one of the apps as a trigger, which will kick off your automation.
    15 seconds
  3. Step 3: Choose a resulting action from the other app.
    15 seconds
  4. Step 4: Select the data you want to send from one app to the other.
    2 minutes
  5. That’s it! More time to work on other things.
Connect apps
Connect MiiTel + Ivanti Service Desk
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About MiiTel

MiiTel is an AI-powered IP phone. With MiiTel, you will be to accomplish the following: "Increase your sales", "Achieve self-coaching", and "Can make calls from home".

Related categories

  • CRM (Customer Relationship Management)
ivanti-service-desk logo
ivanti-service-desk logo

About Ivanti Service Desk

Ivanti Service Desk is IT service desk software designed to be configurable and requires no coding in order to implement.

Related categories

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