Magento + respond.io

Magento + respond.io integrations

Add new Magento customers as respond.io contacts

You’ll want to have the latest contact information available when you chat with someone in respond.io. Use this automation to create or update a contact whenever a new customer is added in Magento.

When this happens...
New CustomerTriggers when Magento gets a new customer.
TriggerPolling
automatically do this!
Create or Update ContactCreates or updates a Contact. Leave the contact field empty if you want to store an empty value or remain the existing value. It is highly recommended to add a delay before executing a new action after creating a new contact, as processing time is required.
ActionWrite

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More things you can do with Magento and respond.io

Discover other triggers and actions you can use with Magento and respond.io

New Customer
Triggers when Magento gets a new customer.
Trigger
Polling
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New Order
Triggers when Magento gets a new order.
Trigger
Polling
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- Email
  Required
- First Name
- Last Name
- Password
- Website ID
  Required
- Store ID
- Group ID
- Prefix
- Suffix
- Date Of Birth
- Tax or VAT number
- Gender
- Middle Name
Action
Write
- Order Status
  Required
- Order comment
- Email
- Optionally, include comments in email
- Order Item ID
  Required
- Quantity
Action
Write
Contact Assignee Updated
Triggers when the assignee of a Contact is updated.
Trigger
Instant
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- Contact Field Type
Trigger
Instant
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- Source of the Event
Trigger
Instant
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New Comment
Triggers when a new comment is posted to a conversation.
Trigger
Instant
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- Message Type
Trigger
Instant
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- Identifier Type
  Required
- Comment
  Required
Action
Write
- Identifier Type
  Required
- Tags
  Required
Action
Write
- Name
  Required
- Description
- Slug
- Type
  Required
Action
Write
- Identifier Type
  Required
Action
Write
- Identifier Type
  Required
Action
Write
- Identifier Type
  Required
Action
Write
- Identifier Type
  Required
- Assignment Type
  Required
Action
Write
- Identifier Type
  Required
- Lifecycle Stage Name
  Required
Action
Write
- Optional
Action
Search
- Optional
Action
Search
- Identifier Type
  Required
Action
Search
- Identifier Type
  Required
- Message Id
  Required
Action
Search
- Search
Action
Search

New Order
Triggers when Magento gets a new order (with line item support).
Trigger
Polling
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New Sales Order Credit Memo
Triggers when Magento gets a new sales order credit memo.
Trigger
Polling
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- Order Increment ID
  Required
- Order Status
- Order comment
- Notification Flag
Action
Write
Call Ended
Triggers when a Call is ended.
Trigger
Instant
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Contact Tag Updated
Triggers when Tag(s) are removed or added on a Contact.
Trigger
Instant
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- Source of the Event
Trigger
Instant
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Contact Lifecycle Updated
Triggers when a contact's lifecycle is updated
Trigger
Instant
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New Contact
Triggers when new Contact is created.
Trigger
Instant
Try It
- Message Type
- Source of the Event
Trigger
Instant
Try It
- Name
  Required
- Description
- Color Code
- Emoji
Action
Write
- Identifier Type
  Required
- Contact's First Name
  Required
- Contact's Last Name
- Contact's Preferred Language
- Contact's Profile Picture URL
- Contact's Country
Action
Write
- Identifier Type
  Required
- Contact's First Name
- Contact's Last Name
- Contact's Preferred Language
- Contact's Profile Picture URL
- Contact's Country
Action
Write
- Name
  Required
Action
Write
- Identifier Type
  Required
- Channel Type
  Required
- Message Type
  Required
Action
Write
- Identifier Type
  Required
- Contact's First Name
- Contact's Last Name
- Contact's Preferred Language
- Contact's Profile Picture URL
- Contact's Country
Action
Write
- Identifier Type
  Required
- Conversation Status
  Required
Action
Write
- Current Name
  Required
- Name
- Description
- Color Code
- Emoji
Action
Write
- Optional
Action
Search
- Optional
Action
Search
- Identifier Type
  Required
Action
Search
- Custom Field ID
  Required
Action
Search
- User ID
  Required
Action
Search

About Magento

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About respond.io

respond.io unifies customer communication across instant messaging, web chat, and email for organizations that market, sell, and support.

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