Kustomer + Typeform

Create Kustomer conversations for new Typeform entries

Effortlessly manage your customer inquiries with this seamless Typeform and Kustomer integration. Whenever a new entry is submitted in Typeform, a conversation will be created instantly in Kustomer, enabling you to address and solve customer issues more efficiently. Enhance your customer service and keep track of inquiries all in one place with this easy-to-implement workflow.

When this happens...
New EntryTriggers when a form is submitted.
TriggerInstant
automatically do this!
Create ConversationCreates a Conversation
ActionWrite

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More things you can do with Typeform and Kustomer

Discover other triggers and actions you can use with Typeform and Kustomer

- Agent
  Required
Trigger
Instant
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- Form
  Required
Trigger
Instant
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- Form To Duplicate
  Required
- Choose Workspace To Duplicate This Form In (Leave blank to duplicate in same workspace)
- Title of Your Duplicate Form (leave blank for same title)
Action
Write
- Api_docs_info
- Stop on error
  Required
- HTTP Method
  Required
- URL
  Required
- Query string parameters
- Additional request headers
- Body
Action
Write
Conversation Created
Triggers when a new conversation is created.
Trigger
Instant
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Customer Created
Triggers when a new customer is created.
Trigger
Instant
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Message Created
Triggers when a new message is created.
Trigger
Instant
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- Customer ID
  Required
- Conversation Name
- Conversation Status
- External ID
Action
Write
- Conversation ID
  Required
- Note Text
Action
Write
- Conversation ID
  Required
- Conversation Status
- Conversation Name
- External ID
Action
Write
- Conversation ID
- Conversation External ID
- Customer ID
Action
Search
- Kustomer ID
- Email
Action
Search
- Email
- Phone #
- Kustomer ID
- External ID
- Name
- Type
- Email
- Type
- Phone Number
Action
Search or write

- Automation Step ID
  Required
Trigger
Instant
Try It
- title of your form
  Required
- Choose Workspace To Create This Form In, leave it blank for default workspace
Action
Write
- Form To Update Question in
  Required
- Please provide list of choices
Action
Write
- Form
  Required
- responses submitted since the specified date and time.
- responses submitted until the specified date and time.
- search for responses that include the specified string.
- search for responses that are complete.
- maximum number of responses to fetch (default: 25, max: 1000)
Action
Search
Conversation Updated
Triggers when a conversation is updated.
Trigger
Instant
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Customer Updated
Triggers when a customer is updated.
Trigger
Instant
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Message Updated
Triggers when a message is updated.
Trigger
Instant
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- Name
- Type
- Email
- Type
- Phone Number
- External ID
Action
Write
- Name
  Required
- Display Name
- Email
  Required
- User Type
- User Role
  Required
Action
Write
- ID
  Required
- Name
- Type
- Email
- Type
- Phone Number
- External ID
Action
Write
- Email
- Phone #
- Kustomer ID
- External ID
Action
Search
- Conversation ID
- Conversation External ID
- Customer ID
  Required
- Conversation Name
- Conversation Status
- External ID
Action
Search or write
- Kustomer ID
- Email
  Required
- Name
  Required
- Display Name
- User Type
- User Role
  Required
Action
Search or write

About Kustomer

Kustomer is a powerful omnichannel customer service solution.

Learn moreLearn moreHelpHelp

Related categories

Customer Support

About Typeform

Typeform helps you ask awesomely online! If you ever need to run a survey, questionnaire, form, contest etc. Typeform will help you achieve it beautifully across all devices, every time, using its next generation platform.

Learn moreLearn moreHelpHelp

Related categories

Forms & Surveys

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Related Zap Templates

Create new Kustomer customers from Typeform entries

Related Zap Templates

Create new Kustomer customers from Typeform entries