Kustomer + Mavenoid

Kustomer + Mavenoid integrations

Create Kustomer conversations when customers complete Mavenoid conversations

If you're using Kustomer to track your support requests, set up this Zapier integration to create a new conversation when the customer completes a self-service and/or live support session in Mavenoid. Now you have all your support conversations in one place!

When this happens...
Session Transcript ReadyTriggers when a transcript is created for a completed session.
TriggerInstant
automatically do this!
Create ConversationCreates a Conversation
ActionWrite

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More things you can do with Mavenoid and Kustomer

Discover other triggers and actions you can use with Mavenoid and Kustomer

New Conversation
Triggers when a new conversation is created.
Trigger
Instant
Try It
- Product ID
  Required
- Phone Number
- SMS Text
- Shorten url
- Include auth token
- Assign to agent
Action
Write
Conversation Updated
Triggers when a conversation is updated.
Trigger
Instant
Try It
Customer Updated
Triggers when a customer is updated.
Trigger
Instant
Try It
Message Updated
Triggers when a message is updated.
Trigger
Instant
Try It

- Name
- Type
- Email
- Type
- Phone Number
- External ID
Action
Write
- Name
  Required
- Display Name
- Email
  Required
- User Type
- User Role
  Required
Action
Write

- ID
  Required
- Name
- Type
- Email
- Type
- Phone Number
- External ID
Action
Write
- Email
- Phone #
- Kustomer ID
- External ID
Action
Search
- Conversation ID
- Conversation External ID
- Customer ID
  Required
- Conversation Name
- Conversation Status
- External ID
Action
Search or write
- Kustomer ID
- Email
  Required
- Name
  Required
- Display Name
- User Type
- User Role
  Required
Action
Search or write

Session Transcript Ready
Triggers when a transcript is created for a completed session.
Trigger
Instant
Try It
Conversation Created
Triggers when a new conversation is created.
Trigger
Instant
Try It
Customer Created
Triggers when a new customer is created.
Trigger
Instant
Try It
Message Created
Triggers when a new message is created.
Trigger
Instant
Try It
- Customer ID
  Required
- Conversation Name
- Conversation Status
- External ID
Action
Write
- Conversation ID
  Required
- Note Text
Action
Write
- Conversation ID
  Required
- Conversation Status
- Conversation Name
- External ID
Action
Write
- Conversation ID
- Conversation External ID
- Customer ID
Action
Search
- Kustomer ID
- Email
Action
Search
- Email
- Phone #
- Kustomer ID
- External ID
- Name
- Type
- Email
- Type
- Phone Number
Action
Search or write

About Kustomer

Kustomer is a powerful omnichannel customer service solution.

Learn moreLearn moreHelpHelp

Related categories

Customer Support

About Mavenoid

Mavenoid combines self-service and live support in one, so companies can effortlessly support their customers in every step. From installing, to using, to troubleshooting their products.

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Related categories

Customer Support