Add ITM Platform tasks for new Zendesk tickets
When this happensStep 1: New Ticket
Then do thisStep 2: Create Task
Do you miss having visibility of all the customer support tickets that Zendesk generates every day? By creating the integration with an ITM Platform agile project, you can easily track them as they appear, check their status, assign ticket owners and even control the resolution time for each ticket.
How this Zendesk-ITM Platform integration works:
- A new ticket is created in Zendesk
- Zapier creates a new task in one of your ITM Platform projects
- ITM Platform