ITM Platform + Zendesk
Add ITM Platform tasks for new Zendesk tickets
Do you miss having visibility of all the customer support tickets that Zendesk generates every day? By creating the integration with an ITM Platform agile project, you can easily track them as they appear, check their status, assign ticket owners and even control the resolution time for each ticket.
Do you miss having visibility of all the customer support tickets that Zendesk generates every day? By creating the integration with an ITM Platform agile project, you can easily track them as they appear, check their status, assign ticket owners and even control the resolution time for each ticket.
- When this happens...New Ticket
Triggers when a new ticket is added to a view.
- automatically do this!Create Task
Creates a new task.
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About ITM Platform
ITM Platform is a project, program, and portfolio management solution with no onboarding hassle.
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About Zendesk
Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.
