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Intercom + Zoho CRM

Add tags to new Intercom leads and create module entries in Zoho CRM

When a new tag is added to a lead in Intercom, streamline your workflow with this integration that promptly creates a corresponding module entry in Zoho CRM. Tailored to your needs, this automation ensures your team always has up-to-date insights about leads without manual data transfer. Enhance your sales process while saving time and minimizing the risk of error.

When a new tag is added to a lead in Intercom, streamline your workflow with this integration that promptly creates a corresponding module entry in Zoho CRM. Tailored to your needs, this automation ensures your team always has up-to-date insights about leads without manual data transfer. Enhance your sales process while saving time and minimizing the risk of error.

  1. When this happens...
    IntercomIntercom
    Tag Added to Lead

    Triggers when a Lead is tagged.

    TriggerInstant
  2. automatically do this!
    Zoho CRMZoho CRM
    Create Module Entry

    Creates a new entry in a module

    ActionWrite
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Supported triggers and actions

What does this mean?
  • Intercom triggers, actions, and search

    Lead Added Email

    Triggers when a Lead enters an email address.

    Trigger
    Instant
    Try It
    • Which Tag?

    Trigger
    Instant
    Try It
  • Intercom triggers, actions, and search

    Lead Converted to User

    Triggers when a lead converts to a user.

    Trigger
    Instant
    Try It
  • Intercom triggers, actions, and search

    Contact Replied

    Triggers when a Contact replies to a Conversation in Intercom.

    Trigger
    Instant
    Try It
  • Intercom triggers, actions, and search

    New Closed Conversation

    Triggers when you close a conversation. (Note: The "Reply and close" button won't trigger this. You must reply and then close the conversation separately).

    Trigger
    Instant
    Try It
  • Intercom triggers, actions, and search

    New Conversation

    Triggers when a new Conversation is created by a User in Intercom.

    Trigger
    Instant
    Try It
intercom logo
intercom logo

About Intercom

Intercom is the Engagement OS, an open channel between customer and business that is in the product, in the moment, and on their terms. We break down silos, unifying data and systems to create an ongoing dialogue, so companies can make the most of every opportunity.
Learn moreHelp

Related categories

  • Customer Support

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About Zoho CRM

Zoho CRM is a web-based CRM designed to attract, retain, and satisfy customers to grow your business.

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