Intercom + Rootly
Create incidents in Rootly for new tags added to Intercom conversations
With this Zap in place, whenever a new conversation in Intercom tagged, an incident is automatically created in Rootly. Once this integration is active, your customer support can now escalate and declare incidents directly from Intercom, with no added clicks or keystrokes.
With this Zap in place, whenever a new conversation in Intercom tagged, an incident is automatically created in Rootly. Once this integration is active, your customer support can now escalate and declare incidents directly from Intercom, with no added clicks or keystrokes.
- When this happens...Tag Added to Conversation
Triggers when a new tag is added to a conversation in Intercom.
- automatically do this!Create Incident
Triggers when Incident created.
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About Intercom
Intercom is the Engagement OS, an open channel between customer and business that is in the product, in the moment, and on their terms. We break down silos, unifying data and systems to create an ongoing dialogue, so companies can make the most of every opportunity.
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Rootly is an incident management platform that automates tedious manual work during incidents. 1,000's of users around the world trust Rootly daily to create a simple, consistent, and delightful incident management process.