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Intercom + Notion

Create database items in Notion for newly tagged conversations in Intercom

When you add a tag to a conversation in Intercom, this automation instantly creates a new item in your Notion database. This workflow ensures your team stays updated in real-time, improving productivity and enhancing data tracking as each interaction insight is meticulously captured and organized in your Notion database. It's an ingenious solution to streamline information flow between your customer engagement and database management platforms.

When you add a tag to a conversation in Intercom, this automation instantly creates a new item in your Notion database. This workflow ensures your team stays updated in real-time, improving productivity and enhancing data tracking as each interaction insight is meticulously captured and organized in your Notion database. It's an ingenious solution to streamline information flow between your customer engagement and database management platforms.

  1. When this happens...
    IntercomIntercom
    Tag Added to Conversation

    Triggers when a new tag is added to a conversation in Intercom.

    TriggerInstant
  2. automatically do this!
    NotionNotion
    Create Database Item

    Creates an item in a database.

    ActionWrite
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Supported triggers and actions

What does this mean?
  • Intercom triggers, actions, and search

    Lead Added Email

    Triggers when a Lead enters an email address.

    Trigger
    Instant
    Try It
    • Which Tag?

    Trigger
    Instant
    Try It
  • Intercom triggers, actions, and search

    Lead Converted to User

    Triggers when a lead converts to a user.

    Trigger
    Instant
    Try It
  • Intercom triggers, actions, and search

    Contact Replied

    Triggers when a Contact replies to a Conversation in Intercom.

    Trigger
    Instant
    Try It
    • Message body format

    Trigger
    Instant
    Try It
  • Intercom triggers, actions, and search

    New Conversation

    Triggers when a new Conversation is created by a User in Intercom.

    Trigger
    Instant
    Try It
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intercom logo

About Intercom

Intercom is the Engagement OS, an open channel between customer and business that is in the product, in the moment, and on their terms. We break down silos, unifying data and systems to create an ongoing dialogue, so companies can make the most of every opportunity.
Learn moreHelp

Related categories

  • Customer Support

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About Notion

A new tool that blends your everyday work apps into one. It's the all-in-one workspace for you and your team.

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