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Intercom + Notion

Create new database items in Notion for each new closed conversation in Intercom

Manage data between Intercom and Notion efficiently with this workflow. When a conversation closes in Intercom, this workflow automatically creates a new item in a Notion database. Stay organized and updated in real-time, saving you manual data entry and ensuring you never miss details from your closed Intercom conversations.

Manage data between Intercom and Notion efficiently with this workflow. When a conversation closes in Intercom, this workflow automatically creates a new item in a Notion database. Stay organized and updated in real-time, saving you manual data entry and ensuring you never miss details from your closed Intercom conversations.

  1. When this happens...
    IntercomIntercom
    New Closed Conversation

    Triggers when you close a conversation. (Note: The "Reply and close" button won't trigger this. You must reply and then close the conversation separately).

    TriggerInstant
  2. automatically do this!
    NotionNotion
    Create Database Item

    Creates an item in a database.

    ActionWrite
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Supported triggers and actions

What does this mean?
  • Intercom triggers, actions, and search

    Lead Added Email

    Triggers when a Lead enters an email address.

    Trigger
    Instant
    Try It
    • Which Tag?

    Trigger
    Instant
    Try It
  • Intercom triggers, actions, and search

    Lead Converted to User

    Triggers when a lead converts to a user.

    Trigger
    Instant
    Try It
  • Intercom triggers, actions, and search

    Contact Replied

    Triggers when a Contact replies to a Conversation in Intercom.

    Trigger
    Instant
    Try It
    • Message body format

    Trigger
    Instant
    Try It
  • Intercom triggers, actions, and search

    New Conversation

    Triggers when a new Conversation is created by a User in Intercom.

    Trigger
    Instant
    Try It
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intercom logo

About Intercom

Intercom is the Engagement OS, an open channel between customer and business that is in the product, in the moment, and on their terms. We break down silos, unifying data and systems to create an ongoing dialogue, so companies can make the most of every opportunity.
Learn moreHelp

Related categories

  • Customer Support

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About Notion

A new tool that blends your everyday work apps into one. It's the all-in-one workspace for you and your team.

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