Instagram for Business + Zendesk
Create tickets in Zendesk for new tagged media in Instagram for Business
Easily manage customer inquiries coming from your Instagram for Business account with this workflow. When you tag new media on Instagram, it generates a support ticket in Zendesk, so your team can quickly respond to customer questions or concerns. It's a seamless way to provide efficient social media customer service, enhancing your business's online presence.
Easily manage customer inquiries coming from your Instagram for Business account with this workflow. When you tag new media on Instagram, it generates a support ticket in Zendesk, so your team can quickly respond to customer questions or concerns. It's a seamless way to provide efficient social media customer service, enhancing your business's online presence.
- When this happens...New Tagged Media
Triggers when your selected account is tagged in a photo or video.
- automatically do this!Create Ticket
Triggers when a new ticket is added (Zendesk may take an hour to make tickets available via their API with this trigger).
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