Create integrations between Instagram for Business and Freshdesk to automate any workflow
How Zapier works
Zapier lets you build automated workflows between two or more apps—no code necessary. These workflows are called Zaps, and this is how they work.
A trigger is where automation begins
Now it's time for action
And that's it! You've just created a Zap.
Connect your tools and unlock the power of automation
With Zapier's 6,000 integrations, you can unify your tools within a connected system to improve your team's efficiency and deepen their impact.
Supported triggers and actions
Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.
New Media Posted in my Account
Triggers when a photo or video is posted to your selected account.
Try ItPhotoRequired
Caption
Tagged User(s)
Location
New Ticket
Triggers when there is a new ticket is created in Freshdesk.
Try ItNew Ticket Note
Triggers when a Note is added to a Ticket.
Try It
New Tagged Media
Triggers when your selected account is tagged in a photo or video.
Try ItApi Docs Info
HTTP MethodRequired
URLRequired
Query String Parameters
Headers
Additional Request Headers
Body
New Contact
Triggers when a new customer is created.
Try ItUpdate Ticket
Triggers when a Ticket is updated.
Try It