Help Scout
When this happens...
SamCartNew Order
Then do this...
Help ScoutCreate Customer

Get all of your new customers in the right spot. This Zapier workflow will create new customers in Help Scout when a new order is placed in SamCart, so you'll be able to tie customer support interactions back to their original order.

How this SamCart-Help Scout integration works

  1. Customer places an order via SamCart
  2. Zapier creates a Help Scout customer

Apps involved

  • SamCart
  • Help Scout

Why Zapier?

Free

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Easy

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Secure

Enterprise-level security—connect mission-critical apps.

It's easy to connect Help Scout + SamCart and requires absolutely zero coding experience—the only limit is your own imagination.

When this happens...
then do this!
New Customer

Triggers when a new customer is added.

Create Conversation to Customer

Creates a new conversation to a customer from a Help Scout user.

New Assigned Conversation

Triggers when a conversation is assigned to a specified user. By default, only conversation with active status are considered but you can change the status using of of the fields.

Create Conversation From Customer

Create a new conversation from a customer.

New Conversation

Triggers when a new conversation is created.

Create Customer

Creates a customer, optionally with all available customer entries (emails, phones, chat handles, social profiles and address).

New Refund

This trigger runs when a refund is made in SamCart.

Add Note

Adds a note to existing conversation.

Prospect Created

When a Prospect entry is created.

Send Reply

Replies to a conversation. Please note that this will send actual email to the customer unless draft flag is used.

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Become a Zapier Integration Partner

Help Scout is the ideal small business help desk. You can deliver great email support and get setup in minutes, without any of the typical help desk complexities.

SamCart is an online shopping cart that helps you sell things online.

See SamCart Integrations