Create cases/incidents in Microsoft Dynamics 365 CRM for new reviews in Google My Business
Streamline your customer feedback management with this workflow. When a new review is posted on Google My Business, it creates a corresponding case in Microsoft Dynamics 365 CRM. This automation helps ensure rapid and efficient response to customer reviews, enhancing your overall business reputation management strategy.
Streamline your customer feedback management with this workflow. When a new review is posted on Google My Business, it creates a corresponding case in Microsoft Dynamics 365 CRM. This automation helps ensure rapid and efficient response to customer reviews, enhancing your overall business reputation management strategy.
- When this happens...New Review
Triggers when a new review is submitted for a specified location.
- automatically do this!Create Case/Incident
Creates a new case/incident.
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