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Google Drive + Jira Service Management

Create new Jira Service Management requests from new Google Drive files in a folder

Stay organized and manage service requests effectively with this automation. When a new file is added to a designated folder in Google Drive, a corresponding request is generated in Jira Service Management. This seamless process saves time, reduces the risk of overlooked tasks, and optimizes your workflow.

Stay organized and manage service requests effectively with this automation. When a new file is added to a designated folder in Google Drive, a corresponding request is generated in Jira Service Management. This seamless process saves time, reduces the risk of overlooked tasks, and optimizes your workflow.

  1. When this happens...
    Google DriveGoogle Drive
    New File in Folder

    Triggers when a new file is added directly to a specific folder (but not its subfolders).

    TriggerScheduled
  2. automatically do this!
    Jira Service ManagementJira Service Management
    Create Request

    Create a new request.

    ActionWrite
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Supported triggers and actions

What does this mean?
    • Drive

    Trigger
    Scheduled
    Try It
    • Drive

    • Folder

    Trigger
    Scheduled
    Try It
    • FileRequired

    • Convert to Document?

    • File Name

    • Drive

    • Folder

    Action
    Write
    • Drive

    • Parent Folder

    • Folder NameRequired

    Action
    Write
    • Drive

    • Folder

    Trigger
    Scheduled
    Try It
    • Drive

    • Folder

    • Include Deleted

    Trigger
    Scheduled
    Try It
    • Drive

    • Folder

    • FileRequired

    • Convert to Document?

    • File Name

    • File Extension

    • Idempotency Key

    Action
    Write
    • FileRequired

    • Drive

    • FolderRequired

    Action
    Write
google-drive logo
google-drive logo

About Google Drive

Google Drive is Google's file sync app that lets you store all of your files online alongside your Google Docs documents, and keep them synced with all of your devices.
Learn moreHelp

Related categories

  • File Management & Storage
  • Google

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jira-service-management logo
jira-service-management logo

About Jira Service Management

Jira Service Management is help desk software that enables support agents to receive, track, manage and resolve requests from help seekers.

Related categories