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Freshdesk + Geckoboard

Update Geckoboard text widgets with new Freshdesk tickets

Trying to keep tabs on your customer support, but need to consider aspects of your business at the same time? This Freshdesk-Geckoboard integration might be right for you. Once it's active, every time a new Freshdesk ticket is received, a text widget on Geckoboard will be automatically updated with your content, allowing you to see Freshdesk activity at a glance alongside your other KPIs on your dashboard.

Trying to keep tabs on your customer support, but need to consider aspects of your business at the same time? This Freshdesk-Geckoboard integration might be right for you. Once it's active, every time a new Freshdesk ticket is received, a text widget on Geckoboard will be automatically updated with your content, allowing you to see Freshdesk activity at a glance alongside your other KPIs on your dashboard.

  1. When this happens...
    FreshdeskFreshdesk
    New Ticket

    Triggers when there is a new ticket is created in Freshdesk.

    TriggerInstant
  2. automatically do this!
    GeckoboardGeckoboard
    Add Record to Dataset

    Adds a record to a Dataset

    ActionWrite
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Supported triggers and actions

What does this mean?
  • Freshdesk triggers, actions, and search

    New Ticket

    Triggers when there is a new ticket is created in Freshdesk.

    Trigger
    Instant
    Try It
  • Freshdesk triggers, actions, and search

    New Ticket Note

    Triggers when a Note is added to a Ticket.

    Trigger
    Instant
    Try It
    • NameRequired

    • Description

    • Notes

    • Domains

    Action
    Write
    • Ticket NoRequired

    • NotesRequired

    • PrivateRequired

    Action
    Write
    • Forum CategoryRequired

    • NameRequired

    • TypeRequired

    • VisibilityRequired

    • Description

    Action
    Write
freshdesk logo
freshdesk logo

About Freshdesk

Freshdesk is an online helpdesk software with multiple channel customer service to support customers across email, phone, chat, web, Twitter and more.
Help

Related categories

  • Customer Support

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