Freshdesk + Zapier Integrations

In a matter of minutes and without a single line of code, Zapier allows you to automatically send info between Freshdesk and Zapier.

Connect Freshdesk + Zapier in Minutes

It's easy to connect Freshdesk + Zapier and requires absolutely zero coding experience—the only limit is your own imagination.

All Triggers & Actions

InstantNew Ticket

Triggers when there is a new ticket is created in Freshdesk.

InstantNew Ticket Note

Triggers when a Note is added to a Ticket.

InstantUpdate Contact

Triggers when a user is updated.

InstantApp Incident Update (Legacy)

Triggers when there is a new or updated app incident (an app is having issues, or is back to normal).

InstantAPI Is Down (Legacy)

Triggers when an API is down or having issues.

InstantNew Contact

Triggers when a new customer is created.

InstantUpdate Ticket

Triggers when a Ticket is updated.

New Action (Legacy)

Triggers when you another zap has been triggered.

New Authorization (Legacy)

Triggers when you add a new authorization.

New App in Beta (Legacy)

Triggers whenever a new app is released for beta testing on Zapier.

How Freshdesk + Zapier Integrations Work

  1. Step 1: Authenticate Freshdesk + Zapier.
    (30 seconds)
  2. Step 2: Pick one of the apps as a trigger, which will kick off your automation.
    (15 seconds)
  3. Step 3: Choose a resulting action from the other app.
    (15 seconds)
  4. Step 4: Select the data you want to send from one app to the other.
    (2 minutes)
  5. That’s it! More time to work on other things.
Connect Freshdesk + Zapier