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Freshdesk + Invoco

Create a new Freshdesk ticket from an Invoco call

Want to ensure that all calls to your support team are being tracked in Freshdesk? This integration will create a new Freshdesk ticket for incoming Invoco calls.

Want to ensure that all calls to your support team are being tracked in Freshdesk? This integration will create a new Freshdesk ticket for incoming Invoco calls.

  1. When this happens...
    InvocoInvoco
    New Inbound Call Completed

    Triggers when an inbound phone call is completed.

    TriggerInstant
  2. automatically do this!
    FreshdeskFreshdesk
    Create Ticket

    Create a ticket in Freshdesk for your domain.

    ActionWrite
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Supported triggers and actions

What does this mean?
  • Invoco triggers, actions, and search

    New Call Completed

    Triggers when a phone call is completed.

    Trigger
    Instant
    Try It
  • Invoco triggers, actions, and search

    New Outbound Call Completed

    Triggers when an outbound phone call is completed.

    Trigger
    Instant
    Try It
  • Freshdesk triggers, actions, and search

    New Contact

    Triggers when a new customer is created.

    Trigger
    Instant
    Try It
  • Freshdesk triggers, actions, and search

    Update Ticket

    Triggers when a Ticket is updated.

    Trigger
    Instant
    Try It
  • Invoco triggers, actions, and search

    New Inbound Call Completed

    Triggers when an inbound phone call is completed.

    Trigger
    Instant
    Try It
  • Freshdesk triggers, actions, and search

    New Ticket

    Triggers when there is a new ticket is created in Freshdesk.

    Trigger
    Instant
    Try It
  • Freshdesk triggers, actions, and search

    New Ticket Note

    Triggers when a Note is added to a Ticket.

    Trigger
    Instant
    Try It
  • Freshdesk triggers, actions, and search

    Update Contact

    Triggers when a user is updated.

    Trigger
    Instant
    Try It
freshdesk logo
freshdesk logo

About Freshdesk

Freshdesk is an online helpdesk software with multiple channel customer service to support customers across email, phone, chat, web, Twitter and more.
Help

Related categories

  • Customer Support

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invoco logo
invoco logo

About Invoco

Invoco is an easy to use call tracking and hosted telephony platform.

Related categories

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