Freshdesk + Invoco
Create a new Freshdesk ticket from an Invoco call
Want to ensure that all calls to your support team are being tracked in Freshdesk? This integration will create a new Freshdesk ticket for incoming Invoco calls.
Want to ensure that all calls to your support team are being tracked in Freshdesk? This integration will create a new Freshdesk ticket for incoming Invoco calls.
New Call CompletedTriggers when a phone call is completed.Trigger- New Inbound Call CompletedTriggers when an inbound phone call is completed.Trigger
- New Outbound Call CompletedTriggers when an outbound phone call is completed.Trigger
New TicketTriggers when there is a new ticket is created in Freshdesk.Trigger- New ContactTriggers when a new customer is created.Trigger
- New Ticket NoteTriggers when a Note is added to a Ticket.Trigger
- Update TicketTriggers when a Ticket is updated.Trigger
- Update ContactTriggers when a user is updated.Trigger
- Freshdesk
Add Private or Public notes to a Freshdesk Support Ticket.
Scheduled
Action
- Freshdesk
Allows you to create a Company entry in Freshdesk.
Scheduled
Action
- Freshdesk
Creates a Forum under a Category.
Scheduled
Action
- Freshdesk
Creates a Forum Category.
Scheduled
Action
- Freshdesk
Create a new Forum Topic on Freshdesk Forums.
Scheduled
Action
- Freshdesk
Create a ticket in Freshdesk for your domain.
Scheduled
Action
- Freshdesk
Allows you to create a User/Customer in Freshdesk for your support domain.
Scheduled
Action
- Freshdesk
Finds an existing customer or a potential customer that has raised a ticket.
Scheduled
Action
- Freshdesk
Find a ticket by ID.
Scheduled
Action
About Freshdesk
Related categories
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About Invoco
Related categories
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