Need to notify non-Freshdesk users of new tickets? Once this simple automation is active, a new email will be sent through FreshMail for any new tickets received through Freshdesk.
How It Works
- A new ticket is added to Freshdesk
- Zapier automatically sends an email via FreshMail
What You Need
- Freshdesk account
- FreshMail account
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Triggers when a new customer is created.
Allows you to create a Company entry in Freshdesk.
Triggers when a Note is added to a Ticket.
Create a ticket in Freshdesk for your domain.
Triggers when there is a new ticket is created in Freshdesk.
Allows you to create a User/Customer in Freshdesk for your support domain.
Triggers when a Ticket is updated.
Add a new contact to a list of your choosing
Triggers when a user is updated.
Send transactional email